Assistant General Manager — Growth & Floor Leadership

Umami Riot Experience; Boston (MA); In loco; USD 65.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Dining discounts

Growth opportunities

Team culture

Descrizione del lavoro

Umami Riot Experience in Boston is seeking an Assistant General Manager to lead daily operations and elevate hospitality from the floor. You will partner with the General Manager to shape service cadence, standards, and guest experiences, ensuring warmth, clarity, and efficiency across all touchpoints.

The role requires hands-on leadership, stamina for long shifts, and a willingness to work nights, weekends, and holidays.

Competenze

• Hands-on leadership with a focus on culture, standards, and guest experience.
• Comfort leading front-of-house teams and ensuring service quality.
• Willingness to work nights, weekends, and holidays.

Mansioni

• Hands-on leadership shaping the daily rhythm, culture, and standards of the restaurant alongside the General Manager
• Clear ownership of guest experience and daily operations, keeping service smooth, confident, and intentional at every touchpoint
• Hospitality-first leadership style — kind, composed, communicative, and tuned into both guests and team
• Calm, organized presence under pressure, anticipating needs, taking initiative, and modeling accountability in real time
• Strong understanding of service standards, beverage operations, food safety, and sanitation, with pride in doing things the right way
• Active, visible leadership through long, high-energy shifts — comfortable moving through tight spaces, supporting the team, and showing up for nights, weekends, and holidays when leadership matters

Descrizione del lavoro

Umami Riot Experience in Boston is seeking an Assistant General Manager to lead daily operations and elevate hospitality from the floor. You will partner with the General Manager to shape service cadence, standards, and guest experiences, ensuring warmth, clarity, and efficiency across all touchpoints.

The role requires hands-on leadership, stamina for long shifts, and a willingness to work nights, weekends, and holidays.