Assistant General Manager – Grow with a Leading Hotel Team

Hanover Hilton Garden Inn by Hilton Arundel Mills BWI Airport; Shipley Corner (MD); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Career advancement opportunities

Competitive pay

Daily Pay option

Employee hotel discounts

Medical, Dental, Vision, 401(k), and利润

Profit Sharing

Paid Vacation

Job summary

Tharaldson Hospitality Management is seeking an Assistant General Manager to lead daily hotel operations in Hanover, MD, ensuring exceptional guest service and operational efficiency. You will guide front-line teams, oversee scheduling, training, and brand standards while supporting recruitment and performance management.

The role is ideal for an aspiring General Manager with strong leadership and a passion for hospitality, offering career growth and comprehensive benefits.

Qualifications

• 1+ year hotel leadership experience in a Select Service or Extended Stay property.
• F&B experience with similar hotel brand.
• Strong leadership, communication, and customer service skills.
• Experience with scheduling, inventory management, and ordering.
• Flexible availability, including evenings, weekends, and holidays as business needs require.
• Reliable transportation.

Responsibilities

• Support the daily operation of the hotel to ensure outstanding guest service and operational efficiency.
• Lead, coach, and motivate team members while promoting a positive work environment.
• Assist with recruiting, onboarding, training, and developing hotel associates, including brand and safety training.
• Help oversee scheduling, inventory, ordering, and operational procedures.
• Ensure compliance with company policies, franchise standards, and standard operating procedures.
• Assist with employee performance management, coaching, disciplinary actions, and documentation.
• Resolve guest concerns promptly to ensure a positive guest experience.
• Maintain accurate operational and financial records.
• Conduct or assist with team meetings and ongoing staff communication.
• Support sales and marketing initiatives and assist with group and travel agent requests.
• Perform General Manager duties in the GM's absence.

Skills

Leadership

Communication

Customer service

Scheduling

Inventory management

Team development

Education

Associate degree or equivalent

Job description

Tharaldson Hospitality Management is seeking an Assistant General Manager to lead daily hotel operations in Hanover, MD, ensuring exceptional guest service and operational efficiency. You will guide front-line teams, oversee scheduling, training, and brand standards while supporting recruitment and performance management.

The role is ideal for an aspiring General Manager with strong leadership and a passion for hospitality, offering career growth and comprehensive benefits.