Assistant General Manager - General Manager in Training

Five Rivers Hospitality; Brigham City (UT); On-site; USD 22,000 - 25,000; Full time

Job summary

Hampton Inn by Hilton in downtown Brigham City is seeking an experienced Assistant General Manager to partner with the General Manager and lead a high-performing team, delivering exceptional guest experiences. You’ll learn every facet of hotel operations, preparing for future General Manager opportunities within Hilton.

The role involves learning all departments, coaching staff, recruiting and onboarding, creating staff schedules, and maintaining Hilton brand standards.

Qualifications

• Experience leading hospitality teams.
• Strong guest service orientation and problem-solving skills.
• Calm under pressure with the ability to manage multiple priorities.
• Organized, detail-oriented, and able to delegate effectively.
• Willingness to recruit, train, and onboard staff as needed.
• Flexibility to work evenings, weekends, holidays, and on-call shifts.

Responsibilities

• Support the General Manager in day-to-day hotel operations.
• Lead hotel operations in the General Manager's absence.
• Coach and develop team members; train and onboard new hires.
• Assist with recruiting, interviewing, and staffing.
• Create and manage weekly staff schedules; ensure adequate coverage.
• Foster a positive workplace culture and conduct team meetings.

Skills

Leadership

Guest service

Problem solving

Organizational skills

Decision-making

Team coaching

Scheduling

Job description

Are you an experienced hospitality leader who's ready for the next step in your career? The Hampton Inn by Hilton in downtown Brigham City is seeking a dependable, hands‑on Assistant General Manager to partner with our General Manager in leading a high‑performing team and delivering exceptional guest experiences. This is more than a typical AGM position—it's an opportunity to learn every aspect of hotel operations while preparing for future General Manager opportunities within Hilton. Our hotel features 73 guest rooms and prides itself on providing outstanding hospitality, maintaining Hilton brand standards, and creating a positive, supportive work environment where every team member is valued. If you're someone who enjoys solving problems, coaching employees, building strong teams, and taking ownership, we'd love to meet you.

What You'll Do

As our Assistant General Manager, you'll play a key leadership role in the day‑to‑day operation of the hotel. You'll work alongside the General Manager while also confidently leading the hotel in their absence.

• Learning every department so you can confidently assist wherever needed
• Leading hotel operations during evenings, weekends, and whenever the General Manager is away
• Coaching, training, and developing team members
• Assisting with recruiting, interviewing, hiring, and onboarding new employees
• Creating weekly employee schedules and helping ensure proper staffing levels
• Conducting team meetings and helping build a positive workplace culture
• Organizing employee appreciation events, recognition programs, and team incentives
• Handling guest concerns professionally and resolving issues quickly
• Responding to Hilton Guest Assistance cases and Stay Experience reviews
• Supporting employee relations by addressing concerns and helping resolve workplace issues
• Assisting with sales efforts, group business, and community relationships
• Serving as the on‑call manager when necessary
• Helping ensure Hilton brand standards are consistently maintained throughout the property

What We're Looking For

The ideal candidate is someone who naturally leads by example and enjoys being part of the team rather than simply managing from behind a desk.

You Should Be

• Trustworthy, dependable, and accountable
• A confident leader who can motivate and support others
• Calm under pressure and an excellent problem solver
• Organized and able to manage multiple priorities
• Passionate about providing outstanding guest service
• Comfortable making decisions independently when needed
• Flexible with scheduling, including evenings, weekends, holidays, and occasional on‑call responsibilities
• Willing to jump in wherever needed to help the team succeed

Why Join Our Team?

This position offers the opportunity to work side‑by‑side with an experienced General Manager while gaining hands‑on experience in every area of hotel operations. If your long‑term goal is to become a General Manager, you'll receive valuable mentoring and real leadership experience that prepares you for that next step. At Hampton by Hilton, we believe our people make the difference. We offer a supportive, team‑focused environment where your ideas matter, your leadership is valued, and your growth is encouraged.

If you're ready to build your hospitality career and make a meaningful impact every day, we'd love to hear from you.

Compensation: $16 - $18 hourly