Assistant General Manager - Flanker LV

Carver Road Hospitality; Las Vegas (NV); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Paid Time Off

Job summary

Flanker Kitchen + Sports Bar at Mandalay Bay in Las Vegas seeks an experienced Assistant General Manager to oversee front-of-house operations and collaborate with back-of-house teams for seamless service.

You will manage staffing, uphold health and safety standards, and drive guest satisfaction while mentoring and developing front-of-house managers in a high-volume setting.

Responsibilities

• Maintain professional appearance standards.
• Provide professional, exceptional service to ensure guest satisfaction.
• Ensure cleanliness of front-of-house areas and venue.
• Assist in interviewing, hiring, and training decisions.
• Assist with scheduling to optimize staffing.
• Coach front-of-house managers and develop staff.
• Maintain knowledge of all front-of-house duties.
• Ensure timely performance reviews and growth opportunities for staff.

Job description

Job Details: Job Location: Flanker LV - Las Vegas, NV, Position Type: Full Time, Salary Range: $65000.00 - $80000.00Salary, Job Category: Restaurant - Food Service, About Flanker Kitchen + Sports Bar

Flanker Kitchen + Sports Bar, located at Mandalay Bay Resort and Casino in Las Vegas, is a multi-award-winning dining, sports, and entertainment destination seeking passionate and talented hospitality professionals to join our dynamic team.

Part of Carver Road Hospitality, Flanker delivers an elevated sports bar experience featuring innovative American cuisine, creative cocktail programs, immersive entertainment, and an energetic atmosphere. Recognized among Las Vegas' premier sports and dining destinations, Flanker combines exceptional food and beverage offerings with unforgettable guest experiences in the heart of the Las Vegas Strip.

At Flanker, we believe exceptional hospitality begins with exceptional people. Our culture is built on teamwork, creativity, attention to detail, and a genuine passion for hospitality. We seek motivated, energetic, and hospitality-driven individuals who thrive in fast-paced environments, take pride in their craft, and are eager to grow within an award-winning hospitality organization.

Join our team and become part of one of Las Vegas' most exciting dining, sports, and entertainment destinations.

Position Summary

The Assistant General Manager is responsible for assisting the General Manager in overseeing the front-of-house operations and employees while working with the back-of-house to ensure prompt and seamless service for guests.

Duties & Responsibilities

• Maintain professional appearance standards as directed in the Employee Handbook.
• Anticipates and accommodates the needs of guests while providing professional and exceptional service to ensure guest satisfaction.
• Ensures cleanliness of front-of house areas, and the entire venue.
• Protects establishment, guests, and employees by adhering to and overseeing that the Department of Health and Company sanitation standards are followed.
• Responsible for interviewing, hiring, and training process decisions.
• Assists General Manager with scheduling to create an effective front of house schedule that optimizes staffing and enhances overall operations.
• Coaches front-of-house managers as needed and assists in their professional development.
• Possesses knowledge of all front-of-house job duties.
• Responsible for ensuring all front-of-house employees receive job performance reviews and provide growth opportunities
• Possesses in-depth knowledge of all operational systems in use including payroll, inventory and purchasing.
• Ensures that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.
• Regulates all executive-level POS functions.
• Assists in overseeing and supervising the execution of front-of-house operations to ensure quality, safety, efficiency, and profitability.
• Meet or exceed budget expectations through controlling P&L items.
• Assists in overseeing that the venue is compliant with all federal, state, and local laws and regulations and company policies.
• Possesses in-depth knowledge of all food and beverage menus.
• Assists in overseeing that all guest and employee concerns are resolved.
• Communicates clearly and concisely with back-of-house employees/management during service.
• Oversees that all opening and closing duties are completed up to company standard.
• Oversees the replacement or repair of all breakage or damage of equipment, furniture, or other company property.
• Attends, leads, participates in any training sessions, department meetings or pre-service meetings.
• Other duties as assigned.

What You Bring to the Table

• Minimum 2 years' experience in management in full service, moderate to high volume restaurants.
• Flexibility and willingness to adapt to ongoing changes.
• Proven track record in building, leading, and empowering high-performing teams.
• Strong interpersonal skills and financial acumen.
• Professional verbal and written communication with guests, employees, vendors, and ownership.
• Must be organized, self-motivated, and proactive with a strong attention to detail.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.

As an important member of our team, you'll receive

• Full Health, Dental, and Vision insurance.
• Paid Time Off to support you in having an active life outside of work.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes to the above job description and all other duties assigned. Nothing herein shall restrict Craver Road Hospitality managements right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion. Qualifications: