Assistant General Manager - Fast-Food Ops & Team Leader

Burger King Corporation; Brookhaven (Delaware County); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and bonus program

401(k) with company match

Medical, dental, vision Insurance

Paid time off

Ongoing career and leadership develop-

Scholarship opportunities

People-first culture

Authentic, values-based leadership

Descripción de la vacante

The Assistant General Manager (AGM) at Burger King Brookhaven is responsible for overseeing all restaurant activities during their shift, ensuring smooth operations, exceptional guest service, and strict adherence to brand standards. They support the Management Team in staffing, training, and financial performance, acting as the GM's right hand.

This role involves enforcing safety, handling cash procedures, coordinating inventory and labor, and developing talent for future leadership.

Formación

• Must be at least 18 years of age.
• High school diploma or equivalent restaurant management experience.
• Communication in English is required; Spanish comprehension helpful.
• Previous fast food management experience required.
• Knowledge of Food & Beverage performance metrics, product specifications, and management systems.
• Technically proficient in all aspects of food preparation, production, and delivery; strong knowledge of food safety procedures.
• Strong leadership skills; calm and professional in challenging situations.
• Able to handle confidential information with discretion and loop in stakeholders as needed.
• Willing to learn all areas of restaurant operations and work multiple stations.
• Positive attitude and genuine desire to help others.
• Treat others with respect and care.
• Strong communication in Spanish and/or English.
• Self-motivated and action-oriented; learning attitude.
• Willing to admit mistakes, take accountability, and fix issues.
• Punctual and reliable attendance on assigned shifts.
• Must have reliable transportation to work and company events.
• Available to work a variety of days/times including weekends, evenings, and holidays.
• Physical ability to lift/move up to 50 pounds; stand for long periods; frequent bending, reaching, and exposure to temperatures.

Responsabilidades

• Oversees restaurant activities during their shift to ensure smooth operations.
• Supports Management Team in staff management and financial performance.
• Enforces brand standards for service, food quality, and safety.
• Creates a supportive environment for team members and resolves concerns promptly.
• Manages sales and labor tracking and cost controls.
• Maintains cleanliness, maintenance, and service standards to uphold brand image.
• Plans and executes shift operations efficiently according to company guidelines.
• Leads with empathy and teamwork to identify and develop talent for future roles.
• Ensures cash handling procedures are followed and accurate.
• Coordinates restaurant operations including staffing and inventory management, plus administrative duties.
• Identifies trends and implements action plans for long-term sales growth.
• Motivates and trains team members and ensures safety and quality standards.
• Participates in hands-on business support when needed (food prep, serving, cleaning).
• Performs other duties as assigned.

Conocimientos

English proficiency

Spanish helpful

Leadership

Teamwork

Communication

Attention to detail

Problem solving

Adaptability

Attendance reliability

Transportation

Educación

High school diploma or equivalent restaurant management experience

Descripción del empleo

The Assistant General Manager (AGM) at Burger King Brookhaven is responsible for overseeing all restaurant activities during their shift, ensuring smooth operations, exceptional guest service, and strict adherence to brand standards. They support the Management Team in staffing, training, and financial performance, acting as the GM's right hand.

This role involves enforcing safety, handling cash procedures, coordinating inventory and labor, and developing talent for future leadership.