Assistant General Manager / Event Sales Manager

Larks Entertainment; Cary (NC); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager/Event Sales Manager to lead their dynamic team. In this exciting role, you will oversee all aspects of event management, ensuring each occasion is memorable and engaging. Your leadership will inspire staff to deliver exceptional guest experiences while managing logistics for various events. If you're passionate about creating fun environments and have a knack for organization and sales, this position offers a fantastic opportunity for growth in a vibrant setting. Join a team that values creativity and teamwork, and make a significant impact in the world of event management.

Qualifications

• 3+ years of management/sales experience in a fast-paced environment.
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Oversee events and manage staff to ensure smooth operations.
• Coordinate marketing efforts to drive event sales and manage reservations.

Skills

Organizational Skills

Leadership

Sales Experience

Event Coordination

Bilingual Communication

Tools

Point of Sale (POS) System

Job description

ASSISTANT GENERAL MANAGER/ EVENT SALES MANAGER

Do you thrive in a fast-paced, high-volume environment? Are you passionate about

team development and delivering top-notch guest experiences? If so, Larks

Entertainment is looking for you! As Assistant General Manager you will oversee Front of House Operations, Back of House Operations, working with management to provide a fun working environment with opportunities for growth and specializing in group events and internal promotions. To be successful in this role, you'll need excellent people skills, a willingness to learn and experience in an active, fast paced, venue. team, to support high-quality food and drink menus and motivate our teammates to exceed guest expectations. Strong leadership

skills and the ability to be flexible with large events and inclement weather is required and bilingual is preferred.

JOB SUMMARY

The AGM/Event Sales Manager organizes all aspects of events, promotions and birthday parties including contacting interested groups and individuals, building reservations, and scheduling staff.

PRIMARY JOB RESPONSIBILITIES

• Assume full facility responsibility for days when GM is not present
• Facilitate creative and entertaining promotions, parties and events
• Schedule, coordinate and manage event requests
• Create a fun and enthusiastic environment for all guests
• Organize and implement event and party activities
• Supervise and schedule event staff
• Maintain and confirm reservations and prepare reports
• Oversee/provide clean up following parties
• Manage event team
  • Ensure that party sheets are completed both accurately and on time
    • Daily event / party schedule
    • food orders and platters
• Source, order, and maintain inventory of party supplies in coordination with GM
• Partner with Marketing team to develop and facilitate a marketing plan to drive more parties
  • Email Campaigns
  • Social Media oversight
  • Onsite advertisement
  • Manages call log
• Maintains open communications with management of scheduled events
• Communicate with BOH to ensure food orders are accurate for upcoming events
• Develop and implement post-party follow up and referral process
• Assists and supports front desk staff on all events related questions/concerns
• Operates Point of Sale (POS) system including deposits and event transactions
• Provides or performs other services or duties as required by General Manager

ADDITIONAL RESPONSIBILITIES

• Cash Management
• Cashing in and counting down tills
• Reports any variance to the General Manager
• Change requests
• Prospecting new event customers
• Collaborating internal events
• Writing Schedules
• Sales Reports
• Boots on the ground marketing to drive events sales

SKILLS AND KNOWLEDGE

• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast paced environment
• Ability to handle multiple assignments on a timely basis with a high degree of accuracy
• Communicates clearly and in a friendly manner
• 3+ Years of management/ sales experience