Assistant General Manager — Cafe Leadership & Growth

Bird Rock Coffee Roasters, Inc; Encinitas (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Tips included

Health benefits (eligible)

401(k) matching

Free coffee on shift

Bean allowance

35% off cafe purchases

Cuppings & barista training

Ongoing training & development

Job summary

Bird Rock Coffee Roasters is seeking an Assistant General Manager in Encinitas, CA to lead cafe operations and develop the team. You’ll focus on delivering exceptional customer service and quality, while growing with a passionate crew committed to community and coffee excellence.

You will gain hands-on experience in business operations, scheduling, inventory, and performance metrics, driving loyalty and measurable results in a bustling cafe setting.

Qualifications

• Minimum 1–2 years supervising staff.
• Retail/customer service experience of 3 years.
• Cafe/food service experience 2–3 years.
• Specialty coffee knowledge 1–2 years.

Responsibilities

• Lead cafe operations and manage shifts.
• Coach and train team; monitor labor and sales.
• Ensure exceptional customer service and product quality.
• Oversee inventory, orders, and cost of goods.
• Collaborate with General Manager on finances and metrics.

Skills

Multi-tasking

Customer service

Problem solving

Cash handling

Leadership

Tools

None

Job description

Bird Rock Coffee Roasters is seeking an Assistant General Manager in Encinitas, CA to lead cafe operations and develop the team. You’ll focus on delivering exceptional customer service and quality, while growing with a passionate crew committed to community and coffee excellence.

You will gain hands-on experience in business operations, scheduling, inventory, and performance metrics, driving loyalty and measurable results in a bustling cafe setting.