Assistant General Manager - Café Leader & Guest Experience

The Coffee Bean and Tea Leaf; Lake Forest (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Discounts on Coffee/Tea

Holiday pay

Vacation pay

Sick pay

Job summary

The Coffee Bean & Tea Leaf in Southern California is seeking an Assistant General Manager to lead store operations, coach a team, and drive sales while maintaining guest experiences. You will partner with the General Manager to ensure smooth daily operations, uphold safety standards, and train staff to deliver exceptional coffee and tea experiences.

Ideal candidates bring leadership, a passion for quality beverages, and a knack for creating a welcoming environment for our guests.

Qualifications

• Lead by example and coach the team to improve sales and service performance.
• Be a coffee & tea expert and share knowledge with team and guests.
• Generate new guests and engage with the local community to grow the store.
• Maintain a safe store environment and prioritize the wellbeing of staff and guests.

Responsibilities

• Assist the General Manager to manage a profitable store by tracking sales and overseeing day‑to‑day operations.
• Support store growth and operational initiatives with ideas and hands‑on help.
• Oversee visual merchandising and product placement to create memorable guest experiences.
• Act as the store face and connect with the local community to attract fresh talent.

Skills

Leadership

Sales & Service

Coaching

Coffee & Tea Knowledge

Guest Engagement

Job description

The Coffee Bean & Tea Leaf in Southern California is seeking an Assistant General Manager to lead store operations, coach a team, and drive sales while maintaining guest experiences. You will partner with the General Manager to ensure smooth daily operations, uphold safety standards, and train staff to deliver exceptional coffee and tea experiences.

Ideal candidates bring leadership, a passion for quality beverages, and a knack for creating a welcoming environment for our guests.