Assistant General Manager- Ballpark Operations

The Goodyear Tire & Rubber Company; Goodyear (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Vacation Leave 14 days/yr

Health Insurance

Dental Insurance

Vision Insurance

Sick Leave 12 days/yr

Job summary

The Goodyear Tire & Rubber Company in Goodyear, AZ, seeks a seasoned arena/ballpark operations leader to oversee multifaceted park operations, events, and staff. You will manage vendors, contracts, and safety protocols while coordinating with tenants and city partners to ensure smooth venues usage.

Responsibilities include budgeting, contract administration, staff development, and post-event reporting. The role requires a Bachelor's degree and at least three years in a related field, with a

Qualifications

• Bachelor's degree or equivalent required.
• Minimum three years of related experience.
• Valid Driver's License required.
• Strong budget and contract management capabilities.

Responsibilities

• Oversees general facility maintenance and ballpark operations; coordinates materials, supplies and equipment.
• Recruits, hires, trains, and schedules operations staff, volunteers, custodial and security services.
• Forecasts revenues and expenses; monitors expenditures and negotiates contracts.
• Plans and coordinates events, games, concerts and large public activities across the campus.

Skills

Staff supervision

Budgeting

Event planning

Vendor management

Operations coordination

Education

Bachelor's degree or equivalent

Job description

Job Description Summary This position is located at Goodyear Ballpark, the spring training and player development home of the Cleveland Guardians and Cincinnati Reds. Job duties include assisting in executing and overseeing ballpark operations by performing a variety of sports facility functions associated with a multi-use, public assembly facility including coordinating, planning, organizing, and facilitating events and activities. The position works with professional baseball teams, promoters, contract services providers, and lessees to assist in the overall success of the activity or event while maintaining compliance with City, user contract and departmental policies, procedures, and guidelines. At The City Of Goodyear, You Will Be a Part Of An Organization That Values Its Employees As Its Greatest Asset. You Will Become Part Of a Dedicated Team Of Professionals That Are Committed To Build And Maintain a Highly Engaged Workforce. You Will Be Challenged To Learn And Grow In An Environment That Values Employee Development And Career-building. You Will Thrive In a Culture Of Innovation. We Believe That Successful Employees Are Those That Possess These Six Core Values Adaptability - Integrity - Initiative - Empathy - Optimism – Innovation Only a limited number of the most qualified applicants meeting the City's requirements will be invited for an interview. The examination process for this position will consist of a panel interview. All communication regarding application status and interview notifications will be sent via email- please monitor your junk/spam email for communication as it will come from a system generated source.

Essential Functions

• Oversees general facility maintenance including the purchase and inventory of materials, supplies and equipment related to the ballpark operations; contacts vendors and service contractors regarding prices, delivery and services required for the effective operation of Goodyear Ballpark. Perform regular inspections of Goodyear Ballpark; identify projects that need to be completed and lead improvement projects to increase safety and efficiencies.
• Assists in management of spring training and off-season baseball and non-baseball event operations by recruiting, hiring, training, supervising, and scheduling event services staff, volunteers, custodial services, security services, and other contractors; develops and administers staff training materials; plans, evaluates and monitors performance of assigned staff; develops and implements staff and volunteer recognition/reward program; schedules, monitors and tracks employee hours and leaves; coordinates pre-game and in-game activities; responds to tenant needs.
• Recommends annual budget and expenditures by forecasting revenues and expenses for programs, authorizing payments, monitoring expenditures, recommending adjustments, and evaluating program performance.
• Manages sports facility events throughout the campus by scheduling and participating in conceptual meetings; determining locations; developing cost projections in accordance with approved fee schedules; coordinating with other departments, vendors, and agencies; planning concessions and maintenance; evaluating event and activity effectiveness and recommending improvement; research competitors’ events and programs; recommends areas of improvement.
• Coordinates a variety of recreational programs, local/national tournaments and camps, scheduling meetings, scheduling field usage, coordinating maintenance activities, and developing reports and evaluations.
• Facilitates and oversees use, activities and events throughout the campus including (but not limited to) professional and amateur baseball games and activities; concerts; fairs; graduations; large public events.
• Executes facility user contracts, produces comprehensive complex reports, responds to public inquiries; collects fees and balances accounts.
• Develops and administers strategies designed to increase facility utilization and enhancement of events; provides post-event reports to and performs follow up surveys with facility users.

Requirements

• Formal Education/Knowledge: Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
• Experience: Minimum three years of experience in a related field.
• Certifications and Other Requirements: Valid Driver's License
• Reading: Work requires the ability to read municipal contracts, COAC's, yearly reports, and budget expenditure reports.
• Math: Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division.
• Writing: Work requires the ability to write reports, and general correspondence.
• Managerial: Semi-complex - Work requires the occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees.
• Budget Responsibility: Moderate - Supports the preparation of budget documents; may do research to justify data used in documents for a unit or division of a department. May recommend budget allocations. Often compiles data and/or enters or oversees data entry. May have responsibility for monitoring budget expenditures (typically non-discretionary expenditures).
• Policy/Decision Making: Significant - The employee normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. More complex work as well as decisions with more significant impacts are typically reviewed prior to being finalized.
• Technical Skills: Broad Application - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.
• Interpersonal/Human Relations Skills: High - In addition to the sharing of information, interactions at this level may also include providing advice to others outside direct reporting relationships on specific problems or general policies/procedures. In many of the interactions, contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

12 Month Objectives

• Become familiar with ballpark operations, facility maintenance program, facility use contracts, and contracted services.
• Become familiar with City of Goodyear contract process for facility users and procurement.
• Learn, understand and prepare monthly and annual reports for ballpark operations and events.
• Recruit, hire, train, schedule and supervise operations staff and volunteers.
• Develop comprehensive reports that detail performance and annual comparisons for ballpark operations and events.
• Engage with the department safety program
• Look for opportunities to reduce ballpark operations costs. (staffing, facility service contracts, etc.)
• Read, understand and apply "City of Goodyear Policy and Administrative Guidelines" as they apply to supervisory responsibilities, employee expectations and conduct, and all other relevant policies and guidelines.

The City of Goodyear offers a highly competitive benefits package including:

• Vacation Leave: 14 days per year, increasing with longevity. Goodyear offers an enhanced vacation benefit of recognizing total years of service under all Arizona public retirement systems for accruing vacation.
• Sick Leave: 12 days per year
• Holidays: 12 paid holidays per year, including one floating holiday the first full pay period of January
• Flexible Holiday: 24 hours per calendar year (prorated based on hire date)
• Health Insurance: Three health plans available to select from at a group rate
• Dental Insurance: Two dental plans available to select from at a group rate
• Vision Insurance: Available at a group rate
• Flexible Spending Accounts: Health Care and Dependent Care accounts available
• Short Term Disability Insurance: City-paid coverage
• Cancer Benefit: City-paid coverage
• Life Insurance: City-paid insurance valued at twice the annual salary ($400,000 maximum); additional life insurance for self and/or dependent is available at employee's cost
• Longevity pay beginning at year six
• Tuition Assistance: $5,250 per calendar year
• Employee Assistance Program
• Onsite wellness center/clinic
• Access to the Goodyear Recreation Center
• Robust employee well-being program
• Free identify theft monitoring and protection with Aura
• 457 Deferred Compensation Plan: 2% city match (employee contributes 1%)
• Retirement Health Savings: $22.50 city contribution (employee contributes $12.50 per pay period)
• Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.00%. Plan includes Long Term Disability Benefit.