Assistant General Manager at the Aloft Hotel in NW Austin, TX

Hotel Equities - Aloft Hotel Austin, TX; Austin (TX); On-site; USD 46,000 - 48,000; Full time

Job summary

Hotel Equities is seeking an Assistant General Manager for the Aloft Hotel in NW Austin, Texas. This full-time leadership role oversees front desk, housekeeping, reservations, guest service, security, and maintenance to maximize profitability while delivering exceptional guest experiences.

Candidates should have 2+ years of supervisory hotel operations experience and familiarity with major brands (Marriott, Hilton, IHG, Wyndham, Hyatt).

Qualifications

• 2+ years of supervisory hotel operations experience.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results.

Responsibilities

• Directing and coordinating front desk, housekeeping, reservations, guest service, security, and maintenance.
• Maximizing ADR and Occupancy.
• Coordinating communications between Sales and Operating departments.
• Motivating, coaching, and training department supervisors.
• Understanding financial statements and budget, including staffing guidelines.
• Controlling department head schedule, expenses, and implementing cost-saving strategies.
• Guiding, developing, and implementing policies, procedures, and systems to improve operations.
• Managing safety program, including training, reporting, and incentives.
• Maintaining a cooperative and positive work environment.

Skills

Supervisory role

Hotel ops

Financial statements

Guest service

Policy development

Safety programs

Analytical skills

Initiative

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant General Manager at the Aloft Hotel in NW Austin, TX

Full Time Management Austin, TX, US

Salary Range: $46,000.00 To $48,000.00 Annually

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Managerfor theAloft Hotel in NW Austin, Texas.

The Assistant GeneralManager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, theDual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

• Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance
• Maximizing ADR and Occupancy
• Coordinating communications between Sales and Operating departments
• Motivating, coaching, and training department supervisors
• Understanding financial statements and budget, including staffing guidelines
• Controlling department head schedule, expenses, and implementing cost-saving strategies
• Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
• Managing all aspects of the safety program, including training, reporting, and incentives
• Maintaining a cooperative and positive work environment

You Are:

• An experienced Assistant General Manager with 2+ years of supervisory hotel operations
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations.
• Able to embrace property safety programs to include training, reporting, and incentives.
• Display initiative, perseverance, and analytical skills

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

• Discount programs for shopping, travel, tickets and more.
• Learning & Development programs and goal setting to create big possibilities for your career.

EOE/DFW

All candidates will be required to complete a pre-employment drug screening and background check.

Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.