Assistant General Manager at KidStrong Sugarland

Skilz for Kids; Sugar Land (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Company parties

Opportunity for advancement

Paid time off

Training & development

1 FREE KidStrong membership for your H

50% off camps and birthday parties

Job summary

KidStrong Sugarland is seeking an Assistant General Manager to drive center growth, lead coaches, and deliver exceptional experiences for kids and families. This role blends sales leadership with hands-on coaching, center operations, and team development in a dynamic, high-energy environment.

You will manage daily operations, track KPIs, mentor staff, and ensure safety and brand standards while delivering KidStrong programming for ages 15 months to 11 years.

Qualifications

• Child development and athletic background with coaching/sports experience for ages 15 months to 11 yrs
• Driven sales mindset with outbound calling, closing sales, and meeting goals
• Natural leader who energy and growth mindset
• Physically active, comfortable in an active environment and able to move equipment up to 25 lbs
• Tech-savvy with Google Workspace/Microsoft tools and learning Manage systems (LearnUpon, ADP, CareerPlug or CRM)
• CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification

Responsibilities

• Lead member acquisition by outbound calls (75–100 calls/day) to new and interested leads
• Finalize trial sales and memberships over the phone and in-center
• Sell and schedule events (Spring/Summer camps, birthday parties, community pop-ups)
• Serve as Manager on Duty when GM is off
• Onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework
• Foster a feedback-rich coaching culture and model standards across Slack, email, and center ops
• Manage the Lead Coach/Sales Manager
• Track center KPIs, sales, and member retention to guide decisions
• Deliver top-tier customer service and maintain community relationships
• Oversee daily/weekly/monthly center maintenance, equipment safety, and brand standards
• Deliver hands-on coaching (5–10 hrs/week) focusing on Brain, Physical, and Character development for ages 15 months to 11 years
• Use KS Coaches App to track attendance, awards, and student progress

Job description

Benefits:

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

Are you a high-energy leader who loves coaching kids, driving sales, and building an active, thriving community?

At KidStrong we help kids win at life through dynamic physical, mental, and character-building programs. As our Assistant General Manager, you'll be the second-in-command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for our kids and families!

Why You’ll Love Working Here

• Competitive Pay: $37,000 – $42,000 / year (Full-Time, ~40 hrs/week)
• Great Perks for Your Family: 1 FREE KidStrong membership for your child + 50% off camps and birthday parties!
• Paid Time Off: PTO + Sick Days
• Career Advancement: Clear pathways for internal growth and leadership development
• Awesome Work Culture: A high-energy, purpose-filled environment where your impact is felt every day

What You’ll Do

1. Sales & Growth

• Lead member acquisition by conducting outbound call drives (75–100 calls/day) to new and interested leads.
• Finalize trial sales and memberships both over the phone and in-center.
• Sell and schedule revenue-boosting events, including Spring/Summer camps, birthday parties, and community pop-ups.

2. Team Leadership & Coaching Culture

• Serve as Manager on Duty (MOD) when the General Manager is off.
• Partner with the GM to onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework.
• Foster a feedback-rich coaching culture ("see something, say something") and model high standards across Slack, email, and center operations.
• Manage the Lead Coach/Sales Manager.

3. Center Operations & Experience

• Track center KPIs, sales numbers, and member retention to make smart operational decisions.
• Deliver top-tier customer service, resolving family inquiries and maintaining strong community relationships.
• Oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.

4. Hands-On Coaching (5–10 Hours/Week)

• Deliver the KidStrong curriculum focusing on Brain, Physical, and Character development for kids ages 15 months to 11 years.
• Use the KS Coaches App to track attendance, awards, and student progress.

Who You Are

• Child Development & Athletic Background: Prior coaching/sports experience working with kids (ages 15 mos – 11 yrs) is a must. Pediatric OT/PT experience is a major plus!
• Driven Sales Mindset: Comfortable making high-volume outbound phone calls, closing sales, and hitting performance goals.
• Natural Leader: You lead by example, bring high energy, and embrace a growth, low-ego mindset ("Best Idea Wins!").
• Physically Active: Comfortable working in an active environment (moving through classes, setting up equipment up to 25 lbs, and physically engaging with kids).
• Tech-Savvy: Proficient with Google Workspace/Microsoft platforms and comfortable learning systems like LearnUpon, ADP, CareerPlug, or CRM software.
• Certified: CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification.

Schedule & Location

• Schedule: Typically 4 weekdays + 1 weekend shift (dependent on center needs).
• Location: In-Person at KidStrong Sugarland (Houston, TX).