Assistant General Manager

Travelodge Yuma; Yuma (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K

Promotional opportunities

Fun workplace

Job summary

TRAVELODGE/PENNY'S DINER OF YUMA, AZ is seeking an Assistant General Manager to oversee hotel operations and support the General Manager. The role requires supervising department heads, managing staff, and ensuring service quality, with responsibilities including hiring, training, and performance evaluations.

Strong emphasis on guest satisfaction, adherence to SOPs, and collaboration with sales for new business opportunities. Flexible to work weekends, holidays, and nights as needed.

Qualifications

• Strong management capabilities and ability to coach and guide staff.
• Ability to delegate tasks effectively while maintaining accountability.
• Experience coordinating operations and supervising multiple departments.

Responsibilities

• Oversee all hotel operations and support the General Manager.
• Supervise department heads and staff to ensure policy adherence.
• Assist with hiring, training, and performance reviews.
• Handle guest concerns and ensure prompt service recovery.
• Monitor guest feedback and implement improvements.
• Maintain reports on cash flow, AR aging, billing, and inventory.
• Lead morning meetings in GM's absence and assist with planning.
• Ensure SOPs, safety, and brand standards compliance.
• Perform property and room inspections and oversee maintenance.
• Collaborate with sales on client relations and new opportunities.
• Fill in across departments when needed and respond to emergencies.
• Support audits and drive continuous improvement initiatives.

Skills

Management skills

Delegation

Coaching

Education

Hotel management degree

Tools

Computer skills

Job description

Assistant General Manager

TRAVELODGE/PENNY'S DINER OF YUMA, AZ

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty, and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for an Assistant General Manager for the TRAVELODGE/PENNY'S DINER OF YUMA, AZ

Why Work With Us?

• It’s a fun company to work for!
• We recognize efforts and reward results
• Great benefits package, including 401K
• Promotional opportunities with a growing company

POSITION SUMMARY:

The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager.

Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owners satisfaction.

• Support the General Manager in daily operations and overall property management
• Supervise department heads and staff to ensure adherence to hotel policies and service standards
• Assist with hiring, training, performance reviews, and disciplinary actions
• Handle guest concerns and ensure prompt service recovery
• Monitor guest feedback (TripAdvisor, OTAs, surveys) and implement improvements
• Maintain accurate reports including cash flow, AR aging, billing, and inventory
• Lead morning meetings in the GM's absence and assist with business planning
• Ensure compliance with SOPs, safety regulations, and brand standards
• Perform property and room inspections; oversee maintenance and FF&E
• Collaborate with the sales team on client relations and new business opportunities
• Fill in across departments when needed and respond to emergencies as required
• Support audits and drive continuous improvement initiatives

PREREQUISITES:

Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice and assistance as required.

Available to work when needed, including weekends, holidays, and nights.

EDUCATION:

A degree or diploma in hotel management or a related field is preferred. Experience in financial accounting, personnel supervision and problem resolutions is an added advantage. Excellent computer system skills.

EXPERIENCE:

At least 5 to 10 years’ experience in the hospitality industry. At least 3 to 4 years of experience as an Asst. General Manager.

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.