Assistant General Manager

Barkan Management Company, Inc. in; Woodbridge (VA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

Disability insurance

Paid vacations

401K match

Job summary

The Barkan Management Company is seeking an Assistant General Manager (Project Management) to help operate an HOA in Woodbridge, VA. You will report to the General Manager, coordinate condominium services, schedule activities, prepare correspondence, and manage resident rosters.

Responsibilities include assisting in management planning and budgets, supervising Concierge staff, training, and ensuring service levels with vendors.

Qualifications

• Experience in property management or HOA operations.
• Strong leadership and organizational skills.

Responsibilities

• Assist in creating and administering the management plan, budgets and service programs.
• Coordinate daily activities, schedules, and staff to support residents and amenities.
• Supervise Concierge staff and monitor performance; conduct training and development.
• Manage vendor relationships and service contracts to ensure quality and costs are controlled.
• Ensure compliance with policies, procedures and safety standards across the property.

Job description

Assistant General Manager (Project Management)

Come join our growing team! If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C.

Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations. Join us as we continue to redefine the standards of excellence in property management!

Job Overview

The Assistant General Manager (AGM) works with and reports to the General Manager (GM) in running the day-to-day operations of an HOA located in Woodbridge Virginia. The AGM assists the GM in responding to Resident questions and requests, coordinating the delivery of condominium services, scheduling daily activities and meetings, preparing correspondence, maintaining files, and updating Resident rosters. The AGM is responsible for directing Concierge staff in serving the residents requests.

Responsibilities

• Assist in the preparation and administration of the management plan, which includes business objectives, service programs, project management and operational budgets.
• Properly participate in the integration of all project components. Work to help create an environment where synergies are identified and utilized to maximize efficiency management as they relate not only to the staff, but the management company and outside vendors supplying staff to the building.
• In conjunction with the GM & Facility Manager, investigate, implement and monitor all life safety and security programs to insure a safe environment for all residents, staff & guests.
• Assist in maintaining operational staff level requirements. Personnel representative of Management company standards and continually monitor the workforce to insure sufficient staffing levels. Perform and maintain weekly scheduling of all employees as well as monitoring the performance and scheduling of all contract staff.
• Work with GM to conduct ongoing training programs, which promote excellence in service, creative problem solving and professional development.
• Assist in constructing position specifications for each employee including work priorities and assist in the development and implementation of protocols for all property staff.
• Provide direction and guidance to all personnel and oversee employee performance reviews. Maintain current employee manuals and enforce company rules and policies through progressive discipline if required. Also maintain employee benefits, payroll and associated paperwork.
• Ensure that standard procedures are followed for the ordering of materials, supplies & services. Primarily responsible for the purchase of virtually all materials delivered on site.
• Work with GM to monitor the operational performance of the garage and work with the valet company to insure they deliver the required service levels.
• Work with GM to maintain a positive relationship between all building occupants as well as other legal entities that constitute the overall project.
• Works with the GM to ensure that standard operating procedures are followed regarding the processing of service requests. All requests billable and non-billable must be tracked through the computerized maintenance management system.
• All contracted services must be continually monitored to verify adherence to Association and management company standards. Deviations from the contract must be documented.
• All service contracts should be reviewed periodically for additions or reductions in required service. Where feasible, regional and national contracts should be procured to take advantage of possible purchasing power of managing agent.
• Works with the GM to take necessary precautions to protect Association and Management Company from possible liability. Confirm outside contractors are properly insured for liability and workers compensation in amounts required by the Association. Maintain current files with all required insurance certificates.
• Continuously inspect all area of the complex for potential liabilities. If discovered, all reasonable actions must be immediately taken to cure all conditions.
• The AGM is authorized to take any reasonable actions necessary to carry out the assigned responsibilities, so long as such actions do not deviate from established policies and practices and are consistent with sound business judgment.
• The AGM will abided by specific limitations contained in the condominium Managing Agent agreement, the property management agreement, condominium documents, and condominium statute.

The duties posted above are intended to reflect generalizations of the immediate expectations and are not intended to be inclusive of all duties of which the AGM is responsible.

Company Overview

The Barkan Companies is a diversified group of real estate businesses with a solid record of success in property management, construction and development. Since our founding in 1964, we have been a proven leader in the real estate development and management market. Today we employ over 750 people and provide services to 187 residential communities in 7 states. Our Boston based companies with regional offices in Providence, Hartford and Washington DC, deliver outstanding client service with an uncompromising focus on quality. Our commitment is to provide the highest level of property management available. We routinely invest in the resources to maintain our position as the leader in third party management services.

Barkan is looking for a dedicated and talented individual who can contribute their skills in a collaborative environment in service to our clients. In return, Barkan offers highly competitive compensation and some of the best benefits in the industry. Barkan is an equal employment opportunity employer.

We offer a competitive salary.

• health
• dental
• vision
• life insurance
• long & short-term disability
• paid vacations
• a 401K match

Barkan is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.