Assistant General Manager

The Car Park; Wichita (KS); On-site; USD 56,000 - 65,000; Full time

Benefits offered by this job

18 days PTO

Paid parental leave

Volunteer time off

Paid holidays

Bereavement

Medical, dental, vision

Health spending accounts

Short term disability

Critical illness & accident benefits

Life insurance

Tuition reimbursement

401(k) and more

Job summary

The Car Park in Wichita, KS is seeking a Management-level professional to oversee daily parking garage operations and lead a frontline team. You will drive client relations, scheduling efficiency, and real-time utilization while maintaining service standards.

A GED or high school diploma with 5+ years of supervisory experience in customer service is required. You will mentor staff, enforce safety and cash-control practices, and participate in audits to ensure 24/7 operations.

Qualifications

• High school diploma or GED required, 5+ years of management or supervisory experience in customer service.
• Strong leadership and people-management abilities are essential.

Responsibilities

• Promote client relationship development through outstanding communication.
• Oversee daily activities of parking garages to maximize scheduling and utilization.
• Assist in onboarding, offboarding and performance management of team members.
• Ensure operational guidelines, security, cash control and customer service procedures are followed.
• Recommend and implement plans to improve safety and other operations aspects.
• Train team members in customer service, safety, and inclusion.
• Prepare and conduct operational audits.
• Ensure systems are operational 24/7.
• Set a positive and professional example for the workforce.
• Handle and safeguard cash during events as required.

Skills

Leadership

MS Office

People management

Organization

Problem solving

Verbal/written communication

Customer service

Time management

Education

GED or High School

Job description

Job Details

Level: Management

Job Location: Wichita, KS 67202

Position Type: Full Time

Education Level: GED or High School

Salary Range: $56,000.00 - $65,000.00 Salary/year

Job Shift: Day

WHO WE ARE

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.

The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.

WHO WE NEED

• Promote client relationship development through outstanding communication.
• Oversee daily activities of parking garages to maximize scheduling and real time utilization of Team Members.
• Assist in onboarding, offboarding and performance management of Team Members.
• Ensure that operational guidelines, security, cash control and customer service procedures are implemented and adhered to.
• Recommend and implement plans or programs to improve safety and other aspects of operations.
• Assist in training team members in customer service, safety, and inclusion.
• Prepare and conduct operational audits.
• Ensure systems are operational twenty-four hours a day, seven days a week.
• Set and maintain a positive and professional example for the workforce.
• Drop, move, and pick up parking equipment (cones, barricades, signs, etc.), as required.
• Handle and safeguard cash before, during, and after select events, as required.
• Other duties as assigned.

IDEAL CANDIDATE SKILLS

• Knowledge of financial reporting and budget responsibility.
• Strong MS Office skills.
• Ability to lead workforce teams of both professional and front-line employees.
• Excellent organizational, problem-solving and time management skills.
• Exceptional verbal and written communications skills.
• Ability to remain driven to ensure the best possible support and customer service.
• Time management and prioritization skills.

MINIMUM REQUIRED QUALIFICATIONS

• A high school diploma or GED.
• 5+ years management or supervisory experience in customer service.

BENEFITS WE OFFER

• 18 days of Recharging your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement
• Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability
• Critical illness and accident benefits
• Life insurance, tuition reimbursement
• 401(k) and more are available to eligible Team Members
• There’s also the opportunity to work with a genuinely awesome team of co-workers

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That’s not marketing lingo, it’s the truth. Come meet us and you be the judge.

Equal Employment Opportunity Qualifications