Assistant General Manager

Slim Chickens; Westfield (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Slim Chickens is seeking an Assistant Manager to lead daily restaurant operations and ensure outstanding guest service. You will supervise Shift Leaders and hourly staff, oversee cash handling, and enforce company policies and standards.

In the absence of the General Manager, you are the top on-site leader for operations, payroll, and compliance. The role requires robust leadership, strong communication, and a ServSafe certification.

Qualifications

• High school diploma or GED required.
• Must be ServSafe Certified.

Responsibilities

• Oversee day-to-day restaurant operations to ensure quality, service and sanitation.
• Manage and supervise Shift Leaders and hourly staff.
• Direct daily work assignments for staff and ensure coverage.
• Handle cash reconciliations at shift changes and maintain records.
• Ensure compliance with company policies and state/federal laws.

Skills

Staff supervision

Customer service

Leadership

Communication

Food safety

Education

High school diploma or GED

Job description

The Assistant Manager's primary duty is the management of the daily operations of the restaurant to ensure the overall goal of outstanding guest service. The Assistant Manager manages the day-to-day activities of Shift Leaders and other hourly staff. In the absence of the General Manager, the Assistant Manager is the highest-ranking member of the management team in the restaurant and had direct responsibility for overseeing the financial results, operations, staff development, customer service and compliance with all Company policies, procedures, standards, and specifications.

About Slim Chickens

We use the best cut you can get for our tenders. From the outset, 100% all-natural premium tenderloins have been the building block for our entire menu. Our time-tested recipe has become a household favorite, locking in flavor with our southern-style buttermilk marinade, and lightly breaded by hand with every order.

Store #1 opened in Fayetteville, Arkansas on February 17, 2003. Within 6 years we crossed the state line, 4 more years opened our first franchise location, 4 years after that went international, and now, just 2 years later we’re celebrating Store #100, opening in Little Rock, Arkansas on December 17, 2019…and it’s just as exhilarating as day one. With every new store brings a renewed dedication to customers, to stay true to our original mission and true to our roots.

MINIMUM QUALIFICATIONS

• High school diploma or GED equivalent
• Ability to read, write and verbally communicate well
• Proficient math skills and comfort with numbers
• Proficient computer skills
• Demonstrates maturity and professional demeanor at all times
• Friendly, outgoing personality
• Well-groomed, professional appearance
• Positive attitude and self-disciplined
• At least 3 years restaurant manager experience
• Must be ServSafe Certified
• Must be able to train for up to four (4) weeksat a certified training location, which may require out of state travel
• Must be able to pass a background checkMust hold a valid driver's license and haveautomobile liability insurance

WORK CONDITION REQUIREMENTS

• Willingness to work a flexible schedule, including extended hours
• Periods of standing and walking, as necessary
• Frequent contact with guests, requiring tact and courtesy
• Frequent contact with subordinates, requiring direction and supervision

PRINCIPAL DUTIES AND RESPONSIBILITIES

OPERATIONS

• Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met
• Manage and supervise Shift Leaders and hourly staff
• Assign and direct daily work responsibilities for staff
• Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product
• Reconcile cash registers at open and close off each shift
• Maintain all records as required by Company policies and procedures, and in compliance with state and federal law
• Maintain staff compliance with Company policies, procedures, standards, and specifications
• Maintain staff compliance with state and federal laws governing safety and food handling

MANAGEMENT

• Recruit, interview, select and hire quality staff for all positions
• Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs
• Perform performance reviews of Shift Leaders at General Manager's request and other hourly staff on regular basis. Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding areas such as production, efficiency, and professionalism
• Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff
• Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to General Manager
• Adjust work schedules and hours of work of Shift Leaders and hourly staff, as needed, to ensure all shifts are covered. Recommend any scheduling or shift changes to General Manager
• Approve overtime as necessary for hourly staff

LEADERSHIP

• Display exemplary and professional attitude and appearance at all times
• Listen and communicate effectively with the General Manager, Shift Leaders and hourly staff, guests, vendors, and the community
• Conduct management and staff meetings, as directed by the General Manager
• Follow General Manager's direction and accomplish objectives set by the General Manager
• Review the objectives with Shift Leaders and hourly staff as necessary
• Delegate appropriate tasks and responsibilities as necessary
• Resolve employee complaints, questions or concerns as necessary

We use the best cut you can get for our tenders. From the outset, 100% all-natural premium tenderloins have been the building block for our entire menu. Our time-tested recipe has become a household favorite, locking in flavor with our southern-style buttermilk marinade, and lightly breaded by hand with every order.
Store #1 opened in Fayetteville, Arkansas on February 17, 2003. Within 6 years we crossed the state line, and in 4 more years opened our first franchise location. 4 years after that, Slim Chickens went international, and just 2 years later we celebrated Store #100, opening in Little Rock, Arkansas on December 17, 2019. To top that growth curve, Slim opened Store #200 just before Christmas 2022. It’s just as exhilarating as day one!
With every new store brings a renewed dedication to customers, to stay true to our original mission and true to our roots.