Assistant General Manager

The Brass Tap - Vineland; Vineland (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager who is passionate about leadership and guest service. This dynamic role involves overseeing daily operations, managing financial performance, and ensuring exceptional guest experiences. The ideal candidate will have a strong background in food service management, excellent communication skills, and a knack for team development. Join a vibrant team where your contributions will directly impact the success of the center, and enjoy perks like performance bonuses and employee discounts. If you're ready to take on a leadership role in a fast-paced environment, this opportunity is for you!

Benefits

Bonus based on performance

Employee discounts

Paid time off

Training & development

Qualifications

• 4+ years of management experience in kitchen, bar, restaurant, and food service operations.
• Strong analytical skills and proficiency in customer service.

Responsibilities

• Assist in developing financial plans and monitoring budgets to meet goals.
• Recruit, train, and develop staff while ensuring guest satisfaction.

Skills

Management experience in food service

Basic business math

Analytical skills

Social Media Management

Customer service

Communication skills

Tools

POS register systems

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development

The Assistant General Manager plays a key role in bringing our vision to life, ensuring top-notch guest experiences at our centers. This active role involves coordinating staff, problem-solving on the go, and taking charge when the General Manager is absent.

Key Responsibilities:

• Center Revenue Management: Assist in developing and monitoring financial plans/budgets to meet financial goals, including boosting food & beverage sales. Work with the General Manager to control labor costs and other expenses.
  
  
• Operational Leadership: Partner with the General Manager in daily operations, including scheduling, planning, organizing, and effective team communication.
  
  
• Team Development: Recruit, train, and support staff. Provide coaching for leadership development, and address HR or loss prevention issues.
  
  
• Performance Review: Oversee multiple departments, conduct regular management meetings, and review financial performance with the General Manager to adjust action plans as needed.
  
  
• Guest Satisfaction: Ensure guest service goals are met, resolve complaints, and guarantee complete guest satisfaction.
  
  
• Food & Beverage Sales: Manage and expand the center’s Food & Beverage program, ensuring high standards and guest satisfaction. Provide training and supervision to maintain consistent execution of corporate initiatives.
  
  
• Flexibility: Work varying shifts, including weekends, holidays, and extended hours as needed.

Desired Skills:

• 4+ years of management experience in kitchen, bar, restaurant, and food service operations
• Basic business math, accounting, and strong analytical/decision-making skills
• Social Media Management / Content Creation (A Huge Positive point)
• Strong team player and exceptional at developing people
• Proficient in customer service
• Knowledge of POS register systems
• Solid communication skills

This role is ideal for someone who is passionate about leadership, guest service, and driving a successful team.