Restaurant Manager

UPWARD PROJECTS; Phoenix (AZ); On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Medical with company contribution

Vision and Dental Insurance

Vacation and earned paid sick time

401K with company match

Flexible Spending and Dependent Care

Job summary

UPWARD PROJECTS is seeking a Restaurant Manager in Phoenix to lead front-of-house operations and drive guest satisfaction. The role focuses on directing, planning, and monitoring staff to meet or exceed budgeted sales and profits while maintaining service excellence and hospitality standards.

You will manage beverage operations, audits, training, and vendor interactions with Service Channel, ensuring maintenance, safety, and cost controls are in place.

Qualifications

• 1 year of full-service restaurant Manager experience or 3-5 years in a lead/supervisory role in a restaurant.
• Combined work experience and education will be considered.
• Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
• ServSafe and Responsible Alcohol Service Certifications are required

Responsibilities

• Direct, plan, implement and monitor staff functions to meet budgeted sales and profits.
• Manage beverage ordering, pars, promotions, and cost controls.
• Conduct audits of operations and ensure cleanliness, maintenance, and decor standards.
• Support hiring, scheduling and development of service staff.
• Coach and train team members to uphold standards in lighting, music levels, and guest environment.
• Provide updates on budget spend and project status at manager meetings.

Skills

Restaurant management

Leadership

Budgeting

Education

Bachelor's or Associate's degree in Hospitality/Management/Business

ServSafe Certification

Responsible Alcohol Service Certification

Tools

Service Channel

Job description

Job Type

Full-time

Description

WHO WE ARE

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.

• Be Authentic and Humble
• Act with Integrity
• Bring Good Energy
• Achieve as a Team
• Get Extraordinary Results
• Inspire with Hospitality

ABOUT THE RESTAURANT MANAGER ROLE

The primary responsibilities of the Restaurant Manager are to create sincere and genuine connections with team members, guests, vendors, and members of the community. This position is responsible for directing, planning, implementing, and monitoring the functions of staff members to deliver positive memorable experiences, produce quality work, and efficiently use the company's resources to meet or exceed budgeted sales and profits.

TO BE SUCCESSFUL YOU MUST

• Manage beverage ordering, pars, promotions, and cost control (COGs).
• Conduct Bar Walks to audit wash lines, builds, and jigger use.
• Maintain FOH inventory accuracy and support beverage P&L management.
• Perform regular Facilities Walks and audits to uphold cleanliness, maintenance, and decor standards.
• Oversee maintenance requests, invoicing, and vendor management through Service Channel.
• Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation).
• Maintain all furniture, equipment, umbrellas, heaters, lighting, and music systems.
• Oversee store lighting, music ambiance, and ensure seasonal equipment is in place and functional.
• Lead first aid and safety equipment checks; participate in Safety Committee.
• Ensure execution and upkeep of menus, table talkers, and promotional marketing materials.
• Maintain backstock and condition of glassware, smallwares, and printed materials.
• Manage Preventative Maintenance (PM) and Repairs & Maintenance (R&M) budgets.
• Provide updates and reporting on budget spend, project status, and area of responsibility at manager meetings.
• Support hiring, scheduling, and development of service assistant and host teams.
• Coach and train team members to uphold standards in lighting, music levels, and guest environment even in leadership's absence.

BENEFITS TO ENJOY

• Medical with company contribution
• Vision and Dental Insurance
• Vacation and earned paid sick time
• 401K with company match
• Flexible Spending and Dependent Care Accounts
• Teledoc Services for all team members
• Long Term Disability, Life Insurance, and AD&D
• Paid Parental Leave
• Meal Discounts and Perks
• Thanksgiving and Christmas off
• Mental Wellness and Life Event Management programs
• Fitness Program Discount
• Opportunities to give your feedback and let your voice be heard
• Company appreciation events and parties
• Anniversary recognition and rewards

Requirements

• The position requires 1 year of full-service restaurant Manager experience or 3-5 years of a lead or supervisory role in a restaurant.
• Combined work experience and education will be considered in decisions.
• Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
• Servsafe and Responsible Alcohol Service Certifications are required

Salary Description

$65,000 - $68,000 Plus 20% Bonus Potential