Assistant General Manager

Specialty Restaurants; Tampa (FL); On-site; USD 72,000 - 85,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager to join their vibrant team. This role involves supporting the General Manager in overseeing daily restaurant operations, ensuring a seamless service experience, and leading a diverse team. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. With a focus on collaboration and efficiency, you'll help create memorable dining experiences while maintaining high standards of food service and safety. This is an exciting opportunity to thrive in a fast-paced environment where no two days are the same, and your contributions will directly impact guest satisfaction and team success.

Benefits

Competitive salary

Quarterly bonus

Medical, dental, and vision insurance

Lifestyle Spending Account

Company dining package

401k with employer match

Paid holidays

Education Assistance Program

Employee Assistance Program

Management Referral Program

Qualifications

• 3+ years in a managerial role in high-volume restaurants required.
• Strong leadership and customer service skills essential.

Responsibilities

• Assist GM in daily operations for a 5-star guest experience.
• Train staff and maintain inventory levels effectively.

Skills

Leadership skills

Customer service

Interpersonal skills

Inventory management

Problem-solving

Communication skills

Restaurant operations knowledge

Computer applications proficiency

Tools

MS Office

Restaurant management software

Job description

The Whiskey Joe’s Team is growing!

Whiskey Joe’s has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community.

The Whiskey Joe’s team is high energy and is a naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in “Y” is a celebration... We assure you there is never a dull moment at Whiskey Joe’s!

Top-notch Benefits:

• Competitive salary
• Quarterly bonus
• Benefits including vacation pay, medical, dental and vision insurance
• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans for life’s unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Employer paid life Insurance throughout the length of employment
• Paid/Floating holidays for 5 major holidays
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions

Pay: $72000 - $85000 / year

plus bonus

Job Summary:

The Assistant General Manager is responsible for serving as the General Manager's right hand supporting him/her by completing tasks as directed. He/she is responsible for directing the flow of food production through the dining room and for supervising all front of the house staff.

Essential Job Duties:

• Assist the General Manager in overseeing daily restaurant operations to ensure seamless service and a 5-star guest experience.
• Collaborate with department heads to optimize service standards, streamline processes, and maintain an exceptional dining experience.
• Train and supervise staff, ensuring they provide excellent customer service and uphold our restaurant's high standards.
• Monitor and maintain inventory levels, ensuring proper stock levels of ingredients, supplies, and equipment.
• Coordinate with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards.
• Handle guest inquiries, concerns, and issues in a professional and timely manner, ensuring superior guest satisfaction.
• Assist in the development and implementation of marketing strategies and promotional activities to attract new customers and increase revenue.
• Uphold health and safety regulations, ensuring a clean and sanitary environment throughout the restaurant.
• Collaborate with the General Manager in budget planning, cost control, and financial management.

Qualifications:

• At least 3 years' experience in a similar level managerial role in a high-volume restaurant environment is required.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.
• Proven ability to deliver exceptional customer service and resolve guest concerns.
• Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.
• Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.
• Exceptional problem-solving and decision-making abilities.
• Proficient in computer applications such as MS Office and restaurant management software.
• Ability to effectively communicate in English.

Physical Demands:
Physical demands include light work, prolonged walking and/or standing along with the occasional exertion of up to 30lbs of force.

Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. All job offers are contingent upon successfully passing pre-employment background check.