Assistant General Manager

Der Dutchman Restaurant Walnut Creek

Strongsville (OH)

On-site

USD 42,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

HSA

401(k) plan with match

Wellness Program

Dental

Vision

Life Insurance available

Closed Sundays

Bonus potential

Job summary

Der Dutchman Restaurant Walnut Creek in Ohio is seeking a hands-on restaurant supervisor to assist the General Manager in delivering exceptional guest service and high-quality food. This role leads a team, coordinates hiring and performance reviews, ensures compliance with policies and laws, and helps plan events while managing operations and inventory to support profitability. The position offers opportunities for growth with a strong team and competitive pay based on experience.

Qualifications

Bachelor's degree in business, marketing, communications or related field.
Strong communication and leadership of staff.
Ability to work overtime, evenings and Saturdays.

Responsibilities

Assist the General Manager in managing all aspects of the restaurant, ensuring customer service and high-quality food to support profitability.
Lead and motivate staff, deliver quality decisions, and uphold company policies and systems.
Interview, hire, and conduct annual staff reviews and provide coaching and feedback.
Monitor operations, ensure compliance with laws, and manage inventory.
Plan and participate in events, coordinate with teams to meet goals.

Skills

Guest service

Staff management

Communication

Interpersonal skills

Computer skills

Overtime availability

Driver's license

Travel occasionally

Education

Bachelor's degree in business, marketing, communications or related field

Job description

Der Dutchman Restaurant, Walnut Creek, OH, is a great place tostart or develop your career in hospitality to learn skills you’ll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team!

Pay: Based on experience

Assists the General Manager in managing all aspects of the restaurant, ensuring exceptional customer service and high-quality food is served to create profitability. This is accomplished by being a team-oriented leader, making quality decisions and instilling pride and accountability in staff members. Other responsibilities include the management of operations, including the execution of all Company policies, procedures, programs and systems as well as ensuring compliance with all federal, state, and local laws. Aids the manager in interviewing, hiring, disciplinary action and annual reviews of staff members of those departments.

Supervisory Responsibilities:

All restaurant employees

Duties/Responsibilities:

Dedicated to ensuring excellent customer service with confidence and enthusiasm.
Able to manage multiple projects effectively and complete projects correctly and on time.
Work as part of a team to lead and motivate staff members.
Actively work to meet predetermined goals set by manager/operations manager.
Communicate relevant information in a timely manner and maintaining confidentiality as required.
Ability to make sound decisions under pressure with little guidance to solve challenging scenarios.
Assist the manager with personnel issues as required or requested.
Direct, motivate and develop staff members through timely and specific feedback and coaching
Able to adapt and change course of action when appropriate
Work in a lead role with all event planning
Assist with inventory counts
Perform any additional duties as assigned by manager or operations manager

Required Skills/Abilities:

Dedication to exceptional guest service
Experience in managing, motivating, and scheduling staff
Strong verbal/written communication and presentation skills
Ability to interface with all levels of staff
Very good interpersonal skills
Strong computer skills
Able to work overtime including evenings and Saturdays
Possession of a valid Ohio drivers’ license
Occasional overnight travel necessary and willingness to work extra hours as needed or requested.

Education and Experience:

Any combination of education, training, and/or experience equivalent to completion of a bachelor’s degree with major coursework in business, marketing, communications or related field.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to sit and reach with hands and arms.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 35 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Benefits