Assistant General Manager

SFE- Southwest Foodservice Excellence; Shiprock (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

SFE- Southwest Foodservice Excellence in Shiprock, NM seeks an Assistant General Manager to lead district-wide food service operations, supervise staff, ensure high-quality meals, and deliver a positive dining experience for students and staff.

You will drive labor and cost control, uphold safety standards, participate in hiring, and collaborate with district administrators to maintain exceptional service across assigned sites.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Minimum 3 years in food service and fresh food production.
• Strong communication, leadership, and organizational skills.

Responsibilities

• Oversee food preparation and service to meet quality and portioning standards.
• Support sales, customer service, and cleanliness goals through staff training and leadership.
• Ensure proper cash handling and compliance with procedures.
• Participate in hiring decisions with the General Manager.
• Schedule team members based on labor goals and meal volumes.
• Promote a friendly, responsive and inclusive service environment.
• Maintain health, safety, labor, and operational compliance.

Skills

Leadership

Communication

Organizational skills

Microsoft Excel

Team management

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Adobe Acrobat

Job description

Step into Leadership with Purpose - Become an Assistant General Manager in K-12 Food Service! Ready to take your food service career to the next level? As an Assistant General Manager, you'll play a key role in leading teams, delivering high-quality meals, and creating a positive dining experience for students and staff across a school district. If you're passionate about people, love problem-solving, and thrive in a fast-paced environment, this is your chance to make a meaningful impact every single day.

Position Summary

The Assistant General Manager supports day-to-day food service operations at a district level. This includes managing staff, maintaining food quality and safety standards, ensuring client satisfaction, and achieving operational goals related to labor, cost control, and service.

Key Responsibilities

• Oversee food preparation and service to meet quality and portioning standards
• Support sales, customer service, and cleanliness goals through staff training and positive leadership
• Ensure proper cash handling and compliance with company and district procedures
• Participate in hiring and termination decisions in partnership with the General Manager
• Cover operational roles as needed to support daily service
• Build and develop team performance and leadership skills
• Maintain communication with district clients and school administrators
• Ensure food and supply deliveries meet expectations and policies
• Monitor and support performance evaluations for staff
• Schedule team members based on labor goals and meal volumes
• Promote a friendly, responsive, and inclusive service environment
• Stay compliant with all health, safety, labor, and operational regulations
• Assist with trainings, meetings, and administrative tasks
• Ensure sound financial practices and accountability across assigned sites
• Control supply costs and assist short-staffed units when necessary

Qualifications

• High school diploma, GED, or relevant vocational training (Bachelor's degree preferred)
• Minimum 3 years of experience in food service and fresh food production
• Strong communication, leadership, and organizational skills
• Proficient in Microsoft Excel, Word, and Adobe Acrobat

Experience With POS Systems And Online Reporting Tools Preferred

• Must be able to pass a background check, fingerprinting, and MVR audit (driving required)
• Ability to manage independently and communicate with executive management

Physical & Work Environment Requirements

• Ability to lift up to 50 pounds occasionally
• Regularly required to stand, walk, sit, and use hands
• Moderate noise level in the work environment
• Must be able to work a flexible schedule, including occasional extended weeks
• Requires driving and occasional attendance at company meetings or events

We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.