Assistant General Manager

Ameriship Parcel Delivery; Scottsdale (AZ); On-site; USD 41,600 - 47,840; Full time

Job summary

Ameriship Parcel Delivery is seeking an Assistant General Manager to oversee the Phoenix office, supervise dispatch operations, and manage drivers and staff. The role requires coordinating with the Logistics team and ensuring efficient day-to-day operations.

Applicants should have 2–3 years in management and logistics, be comfortable with Excel/PowerPoint/Word, and capable of handling payroll tasks while maintaining high service levels in a fast-paced environment.

Qualifications

• 2–3 years of management experience preferred.
• 2–3 years of logistics experience preferred.
• Must have dependable vehicle to perform duties.
• Proficient with Excel, PowerPoint and Word.
• Comfortable working in a fast-paced environment.

Responsibilities

• Manages daily dispatch and interface of assigned drivers.
• Recruit, interview, train, and coach drivers and staff.
• Oversees routing, sorting, loading, and unloading of freight.
• Delivering and picking up packages daily.
• Create and updates driver notes to ensure delivery data accuracy.
• Drive consistent operational performance focusing on service and cost.
• Monitor mis deliveries and develop avoidance strategies.
• Lead and manage hourly personnel and contractors.
• Forecast workload 2–3 days out.
• Maintain staffing to support operations based on freight volumes.

Skills

Staff management

Problem solving

Multi-tasking

Time management

Education

Management: 2-3 years

Logistics: 2-3 years

Tools

Excel

PowerPoint

Word

Job description

Job Summary

Ameriship Parcel Delivery is a medical overnight and courier delivery service in Texas, Oklahoma, Arizona, Missouri, Florida, Colorado, Nevada, Georgia, and Illinois. We are the leader in Texas for pharmacy delivery. We are recruiting for an Assistant General Manager to work at our office in Phoenix, AZ. The ideal candidate will be a hard‑working professional able to undertake logistics, manage the office, and work diligently under pressure.

Requirements

• Must have dependable vehicle to deliver packages and make pickups.
• Must have previous management experience.
• Availability required for evening pickups.
• Be willing to adapt to new situations.
• Capable of using computers for routing and payroll purposes.
• Familiar with Excel/PowerPoint/Word.

Duties/Responsibilities

• Manages daily dispatch and interface of assigned drivers.
• Responsible for recruiting, interviewing, training, and coaching new drivers and staff.
• Responsible for overseeing routing, sorting, operations loading and unloading of freight, customer service, and facilities management.
• Delivering and picking up packages daily.
• Create and updates driver notes in Ameriship’s system to ensuring accuracy and validity of information related to deliveries, re-attempts, and missed deliveries.
• Drive consistent operational performance with a focus on service and cost.
• Monitor mis deliveries and develop avoidance strategies for your office.
• Manages and organizes general office duties including mailing, supplies, and errands.
• Forecast workload for 2 – 3 days out.
• Lead and manage hourly personnel and contractors.
• Manage resources to cover staff absence & workload capabilities.
• Responsible for managing disciplinary issues in line with company policies.
• Schedules and directs the work activity for drivers that utilize the best cost option to maximize profitability.
• Maintain a high level of accuracy and consistency of data in the system.
• Create and assign work schedules. Maintain proper staffing to support operations based on freight volumes.
• 1-3 years of experience in any of the following areas: material flow, warehouse/logistics, transportation management, and materials handling
• Ability to interact with Logistics team and vendors.
• Knowledge of shipping and receiving.
• Self‑Motivated and Resourceful.
• Able to Prioritize and Multi‑Task.
• Ability to effectively problem solve.
• Self‑directed and able to meet deadlines.
• Comfortable and knowledgeable with Technology and Computers.

Education & Experience

• Management: 2-3 years (Preferred)
• Logistics: 2-3 years (Preferred)

Work Location

Phoenix, AZ 85043

Work Remotely

No

Company Website

www.ameriship.com

Need the disability accommodation information: If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [e-mail].

Ameriship Parcel Delivery is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Type: Full‑time

Salary: $41,600 per year

Pay Range: $800 per week