Assistant General manager

SWEET 2025 LLC; Sacramento (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

SHM Hospitality in Sacramento, CA is seeking an Assistant General Manager to elevate daily operations and guest experiences. You’ll partner with the General Manager to drive efficiency, service quality, and growth in a fast-paced retail or hospitality setting.

The role emphasizes leadership, data-driven decision making, inventory control, scheduling, and training. You will mentor staff, analyze sales, support marketing promotions, and ensure compliance with company policies while delivering

Qualifications

• Proven experience in a managerial role within the retail or hospitality industry.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills to foster a positive work environment.
• Ability to analyze data and make informed decisions to drive business success.
• Proficiency in inventory management and point-of-sale systems.

Responsibilities

• Assist the General Manager in overseeing daily operations and ensuring compliance with company policies.
• Coordinate staff schedules and manage team performance to optimize productivity.
• Implement training programs to enhance employee skills and customer service standards.
• Monitor inventory levels and assist in ordering supplies to maintain optimal stock.
• Analyze sales reports and customer feedback to identify areas for improvement.
• Support marketing initiatives and promotional activities to boost customer engagement.
• Handle customer inquiries and resolve issues to ensure satisfaction and loyalty.
• Collaborate with management to develop strategic plans for growth and efficiency.

Skills

Leadership

Communication

Data analysis

Inventory management

Team motivation

Tools

POS systems

Inventory management software

Job description

Benefits

• Employee discounts
• Health insurance
• Paid time off

About the Role

Join SHM Hospitality as an Assistant General Manager in Sacramento, CA, where you'll play a key role in enhancing our operational efficiency and delivering exceptional customer experiences. This is an exciting opportunity to work with a passionate team committed to innovation and excellence in the industry.

Responsibilities

• Assist the General Manager in overseeing daily operations and ensuring compliance with company policies.
• Coordinate staff schedules and manage team performance to optimize productivity.
• Implement training programs to enhance employee skills and customer service standards.
• Monitor inventory levels and assist in ordering supplies to maintain optimal stock.
• Analyze sales reports and customer feedback to identify areas for improvement.
• Support marketing initiatives and promotional activities to boost customer engagement.
• Handle customer inquiries and resolve issues to ensure satisfaction and loyalty.
• Collaborate with management to develop strategic plans for growth and efficiency.

Requirements

• Proven experience in a managerial role within the retail or hospitality industry.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills to foster a positive work environment.
• Ability to analyze data and make informed decisions to drive business success.
• Proficiency in inventory management and point-of-sale systems.
• Flexible availability, including nights, weekends, and holidays as needed.
• Strong problem-solving skills and a customer-focused mindset.
• Relevant certifications or licenses in management are a plus.