Assistant General Manager

Courtyard Jacksonville Orange Park; Orange Park (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health coverage

401K discretionary match

Paid time off

Life insurance

Wage access

Employee assistance program

Job summary

Olympia Hospitality seeks an Assistant General Manager to support the General Manager in running daily hotel operations and ensuring guest satisfaction. You will help guide service standards, coordinate with department heads, and uphold our commitment to a welcoming, efficient guest experience.

The role focuses on driving revenue, controlling expenses, training and developing team members, and ensuring adherence to policies, procedures and safety.

Qualifications

• Minimum of 3 years of hotel leadership, management or supervisory experience preferred.
• College degree and/or equivalent work experience.
• Bilingual in Spanish is a plus.
• Understanding operations of Sales, Housekeeping, Food & Beverage and Engineering.

Responsibilities

• Assist the General Manager in managing daily hotel operations and guest satisfaction.
• Drive revenue and control expenses to achieve strong financial performance.
• Train and develop team members; provide direction and support to ensure adherence to hotel policies and procedures.
• Coordinate with Department Managers to maintain consistency across all shifts.

Skills

Hotel leadership

Supervisory experience

Strategic revenue management

Staff development

Spanish (optional)

Education

College degree or equivalent

Job description

We’re more than just a team – we’re a community dedicated to making a difference every day.

At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.

The Assistant General Manager’s primary role is assisting the General Manager in managing the daily operations of the hotel while ensuring high levels of guest satisfaction. Responsibilities include assisting with driving revenue and controlling expenses to achieve strong financial performance, training and development of team members, providing direction and support to ensure adherence to hotel policies, standards, procedures and expectations, labor and payroll management, etc. The AGM must have frequent and detailed communication with Department Managers to maintain consistency across all shifts.

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family‑first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here’s how we show our commitment:

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

We’re more than just a business—we’re a values‑driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.

Experience / Education:

Minimum of 3 years of hotel leadership, management or supervisory experience preferred, as well as a college degree and/or equivalent work experience; solid working knowledge of the principles and practices within the Hospitality Profession, including experiential knowledge required for management of people and complex problems; understand the operations of other departments, i.e. Sales, Housekeeping, Food & Beverage and Engineering; Associates Degree and/or equivalent work experience; Bilingual in Spanish is a plus.

Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.