Assistant General Manager

Altitude Trampoline Park; Odessa (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

A leading trampoline park in Odessa, TX is looking for an experienced Assistant General Manager to lead daily operations and enhance guest experiences. The ideal candidate will have over 3 years of management experience, exceptional leadership skills, and be bilingual in English and Spanish. Responsibilities include managing staff, ensuring safety standards, and providing top-notch customer service. This role demands a motivated individual ready to contribute to a fun and energetic work environment and is required to work weekends.

Qualifications

• Minimum 3+ years of management experience.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Ability to work in a fast-paced environment.
• Must be available to work weekends.

Responsibilities

• Assist the General Manager with daily park operations.
• Manage staffing schedules and support hiring needs.
• Train and mentor team members to ensure excellent customer service.
• Greet guests and help create a positive experience for families and visitors.
• Monitor Park safety and operational standards.
• Assist with inventory management and supply orders.
• Help maintain a clean, organized, and efficient facility.
• Step in to resolve guest concerns or operational issues as needed.
• Pay will be based on job expierence.

Skills

Bilingual (English/Spanish)

Leadership

Communication

Customer Service

Organizational Skills

Weekend availability

Job description

Job Overview

We are seeking a motivated and experienced Assistant General Manager to join our fast-paced trampoline park team in Odessa, TX. This leadership role helps oversee daily operations, staff performance, and guest satisfaction while supporting the General Manager in maintaining a safe, fun, and high-energy environment for our guests.

The ideal candidate is bilingual, highly organized, and experienced in managing teams in a fast-paced environment.

Key Responsibilities

• Assist the General Manager with daily park operations
• Manage staffing schedules and support hiring needs
• Train and mentor team members to ensure excellent customer service
• Greet guests and help create a positive experience for families and visitors
• Monitor Park safety and operational standards
• Assist with inventory management and supply orders
• Help maintain a clean, organized, and efficient facility
• Step in to resolve guest concerns or operational issues as needed
• Pay will be based on job expierence.

Requirements

• Minimum 3+ years of management experience
• Bilingual (English/Spanish) required
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Excellent customer service and problem-solving skills
• Must be available to work weekends
• Ability to lead by example and motivate a team

What We're Looking For

• Energetic and positive attitude
• Strong organizational skills
• Experience in hospitality, entertainment, retail, or similar environments preferred

If you enjoy working in a fun, high-energy environment and leading a team to create great guest experiences, we'd love to hear from you.