Assistant General Manager

Paris Baguette - 371 7th Ave; New York (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Flexible schedule

Discounted meals

Birthday cake

Medical, Dental and Vision

Job summary

Paris Baguette is seeking an Assistant General Manager in New York to support the General Manager, oversee store operations, and assist HR functions such as hiring and onboarding. The role requires hands-on leadership, strong people skills, and a focus on customer service.

You will train crew, coordinate inventory counts, manage promotions and events, and ensure compliance with company policies while delivering a welcoming bakery café experience.

Qualifications

• Minimum High School Diploma/GED or Some College.
• 2–4 years of food handling experience.
• Detail oriented with excellent organizational skills and verbal and written communication.
• Able to lift up to 50 lbs.
• Proficient on Point of Sale systems, currently Toast.

Responsibilities

• Support the General Manager and assist with training and HR tasks (hiring, new hire packets).
• Help manage store operations and keep the store clean and running smoothly.
• Oversee inventory and product launches, promotions and events.
• Use WebPOS for store revenue tracking and operating performance.

Skills

People skills

Leadership

Communication

Time management

Education

High School Diploma/GED

Some college

Tools

Toast POS

WebPOS

Cash handling

Job description

Reports to: General Manager

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As the Assistant General Manager you will support the General Manager and help administer training. As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping Paris Baguette clean and running, can administer different tasks and duties to crew members.

KNOWLEDGE AND RESPONSIBILITIES

• Support/Gathering information to develop store operation plans
• Help administer new product launching, promotions and seasonal events.
• Order merchandise and ingredients.
• Monthly inventory count through Excel.
• Collect feedback for identifying local community and customer needs.
• Learn and understand all company policies and provide suitable advice to employees.
• Support manager to deliver any company wide communication to all employees.
• Utilize WebPOS for measuring store revenue and operating performance, e.g. automated programs for work schedule, monthly performance report, quarterly business report, cash and product management program.

Support Store Operation

• Manage POS and credit card system during operating business hours.
• Main contact for catering and special orders.
• Daily inventory count.
• Help manage deliveries and inventory.
• Support simple repairs in the store such as equipment and furniture.
• General substitute for Manager.
• Regularly inspect store to assure standards are maintained at all times.

Employee Management

• Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve.
• Job delegation, enforcing duties as assigned.
• Creating employee work schedule for final review by General Manager.
• Issuing refunds for customers.
• Initial claim issues, being able to report it to the right department.
• Monitor, report, and take action on any incidents that occur.
• Quality Control, Health Inspection, Inspection Checklist

WHAT YOU NEED TO HAVE

• Minimum High School Diploma/GED or Some College
• At least 2-4 year of food handling experience.
• Detail oriented with excellent organizational skills and verbal and written communication skill
• Able to lift up to 50 lbs.
• Time management, ability to prioritize.
• Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions.
• Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Flexible work schedule
• Competitive compensation
• Discounted meals during your shift
• Free Cake for your Birthday
• Medical, Dental and Vision Benefits