Team Leader, Bakery Café - Lead & Delight Guests

Paris Baguette - 371 7th Ave; New York (NY); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Flexible work schedule

Competitive compensation

Eligible for tips

Discounted meals

Free Cake for your Birthday

Medical, Dental and Vision Benefits

Job summary

Paris Baguette - 371 7th Ave is seeking a Team Leader to oversee store operations and crew members. You'll be responsible for ensuring exceptional customer service, maintaining product quality, and creating a welcoming environment for our community.

The ideal candidate will have 1-2 years of relevant experience, be highly self-motivated, and possess strong teamwork skills. Key benefits include a flexible work schedule, competitive compensation, and medical benefits for full-time employees.

Qualifications

• 1-2 years of experience at a Paris Baguette café.
• Ability to work weekends and holidays.
• Proficient in cash handling and transaction accuracy.
• High emotional intelligence and teamwork skills.

Responsibilities

• Oversee and delegate duties among crew members.
• Ensure excellent customer service and product quality.
• Maintain cleanliness and organization of the store.
• Handle catering orders and assist with deliveries.

Skills

Customer service

Food handling

Point of Sale systems

Time management

Teamwork

Education

High School Diploma/GED

Some College

Tools

POS systems (Toast)

Job description

With a projected 1,000 cafes in the United States by 2030,Paris Baguette is one of the fastest-growing neighborhood bakery cafés in theworld. Our vision is to reestablish the neighborhood bakery café as the heartof the community around the world. ParisBaguette’s mission is to bring expertly crafted baked and brewed goods througha warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy,nourish community and is ready to rise to the occasion, we are looking for youto join our growing team!

WHAT WE ARE HUNGRY FOR

The Team Leader is responsible for directing other crewmembers (in addition to their regular duties) to run the store efficiently bybeing able to divide up duties and enforce them. Under this role, you will beresponsible for knowing how to prep all beverages, stocking merchandise for thenext business day, and operating all machines that the store uses. Our TeamLeader is the face of Paris Baguette; they provide friendly, fast,accommodating service to our customers.

KNOWLEDGE AND RESPONSIBILITIES

• Providing excellent customer service to all customers thatcome into the establishment or call for orders following Paris Baguette’s highstandard of excellence
• Check quality of all the products for displays and organizerotation of displays for all pastries and desserts
• Delegating the duties between crew members on the floor andassigning the duties to be carried out
• Checking on the crew to make sure said duties are completed
• Enter in the customer’s order in the POS and know how to usethe POS system in place
• Work and thrive in a team-work environment
• Adhere to food safety guidelines
• Make beverages on the basis and demand during operatingbusiness hours and prepare coffee
• Always keep all areas of the store clean while operatingduring business hours
• Refill and organize all pasties and beverages on display
• Help unload deliveries (up to twice a week)
• Handle catering orders
• For Opening Shifts: Cleaning all tabletops, turning on alllights, TVs, radios and drink displays
• For Closing Shifts: Cleaning all tabletops, preparing thedrinks for next business day, sanitization processes, turning off all machines,powering off all computers and turning off all lights, TVs and radios

WHAT YOU NEED TO HAVE

• 1-2 years of food handling/store experience at a ParisBaguette café
• Minimum High School Diploma/GED or Some College.
• Ability to work weekends and holidays.
  
• Positive and passionate attitude!
• High sense of integrity and ownership.
• Basic math skills (add, subtract, multiply, divide).
• Able to lift up to 25 lbs.
• Time management, ability to prioritize and follow direction.
• Adherence to food safety guidelines.
• Proficient on Point of Sale systems, currently Toast.Understand the importance of cash handling and accuracy of transactions.
• Feedback is a gift! We can only learn, grow and improve ourservice if we hear and understand what it is our customers are telling us.
• High emotional intelligence with the ability to work withdiverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters acollaborative and engaged environment.
• Being a Brand Ambassador, with an excellent knowledge of andcommitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.
• Competitive compensation
• Eligible for tips upon completion of training!
• Free Cake for your Birthday
• Medical, Dental and Vision Benefits for full time employees

We run background checks on all new hires in this position.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.