Assistant General Manager

The Post Oak; Nashville (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts on dining

Health benefit plans

Dental & vision

401(k)

Paid time off

Monthly discretionary bonus potential

Job summary

Rainforest Cafe in Nashville seeks an Assistant General Manager to lead daily operations, motivate a high-energy team, and ensure memorable guest experiences.

You will manage shifts, oversee financial and payroll related duties, uphold brand standards, handle guest feedback, and develop staff through coaching and performance reviews in a fast-paced, immersive environment.

Qualifications

• Front of house knowledge; strong understanding of guest service standards.
• Excellent interpersonal and conflict resolution skills.
• Proven strong work ethic and reliability.

Responsibilities

• Adhere to company standards to increase sales and manage costs.
• Oversee invoices and reporting; payroll-related duties.
• Maintain professional restaurant image and cleanliness.
• Ensure positive guest service and respond to complaints to win repeat visits.
• Manage shifts: scheduling, planning, and food/service quality.
• Provide direction and ongoing feedback to employees; conduct performance reviews.

Skills

Front of house knowledge

Interpersonal skills

Conflict resolution

Strong work ethic

Job description

Overview

Lead the adventure. Inspire the team. Elevate every guest experience.

At Rainforest Cafe, dining is more than a meal-it’s a full-on jungle experience filled with sights, sounds, and surprises. We’re seeking an Assistant General Manager who can support smooth operations, motivate a high-energy team, and ensure every guest leaves with a lasting memory. If you thrive in a fast-paced, immersive environment and have a passion for hospitality that excites and delights, this is your chance to step into a role where leadership meets adventure.

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications

• At least 2+ yearsof senior level management experience in a full-service, high-volume dining establishment

• Extensive front of house knowledge; Advanced knowledge of financial aspects
• Strong interpersonal and conflict resolution skills
• Stable and progressive work history; Strong work ethic

EOE

Pay Range

USD $75,000.00 - USD $85,000.00 /Yr.