Assistant General Manager

Flynn Group; Montgomery, Northern (AL, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Welcoming culture

Industry-leading benefits

Hotel discounts

Career growth & training

401(k) with company match

Promotions from within

Job summary

Flynn Hospitality is seeking an Assistant General Manager to partner with the GM in daily hotel operations, ensuring guest satisfaction and smooth front desk, housekeeping, and F&B service. This role combines leadership with hands-on accountability in a busy hotel environment.

You'll oversee staffing, training, performance coaching, financial reporting, cost controls, and guest feedback programs, stepping in for the GM as needed.

Qualifications

• Bachelor's degree preferred in Hospitality, Business, or related field.
• 2-4 years hotel management experience (front desk, operations, or rooms).
• Strong leadership, communication, and multitasking skills.
• Experience with hotel systems such as PMS, POS, and guest feedback tools.
• Guest-first mindset with commitment to service excellence.
• Flexibility to work weekends, holidays, and varied shifts.

Responsibilities

• Support the General Manager in daily hotel operations.
• Lead teams across front office, housekeeping, and food & beverage departments.
• Oversee staffing, training, coaching, and performance evaluations.
• Manage financial reporting, cost controls, and ensure guest satisfaction goals are met.
• Step into full GM responsibilities when needed.

Skills

Leadership

Communication

Multitasking

Guest focus

Education

Bachelor's degree in Hospitality or Business

Tools

PMS

POS

Guest feedback tools

Job description

Grow Your Career with Flynn Hospitality

At Flynn Hospitality, we're not just in the hotel business - we're in the people business. Our mission is to become the premier hotel franchise operator in the world, and that starts with exceptional people.

We are currently seeking an Assistant General Manager to join our team. If you're a passionate leader driven by results and ready to deliver excellence, we want to meet you!

What You'll Do

• Support the General Manager in the daily operations of the hotel
• Lead teams across front office, housekeeping, and food & beverage departments
• Oversee staffing, training, coaching, and performance evaluations
• Manage financial reporting, cost controls, and ensure guest satisfaction goals are met
• Step into full GM responsibilities when needed

What You Bring

• Bachelor's degree in Hospitality, Business, or related field (preferred)
• 2-4 years of hotel management experience (front desk, operations, or rooms)
• Strong leadership, communication, and multitasking skills
• Experience with hotel systems such as PMS, POS, and guest feedback tools
• A guest-first mindset with a commitment to service excellence
• Flexibility to work weekends, holidays, and varied shifts

Why You'll Love Working With Us

We believe great work deserves great rewards. We offer:

• A welcoming & inclusive team culture
• Industry-leading benefits that support your health, financial goals, and work-life balance
• Competitive pay and recognition for your efforts
• Career growth & training through hands-on learning and mentorship
• Exciting perks like hotel discounts and flexible scheduling
• Education support with training programs
• Retirement savings plans, including a 401(k) with company match
• A strong focus on promoting from within

Let's Build Something Great - Together

At Flynn Hospitality, your success is our priority. Join a company where your work is valued, your voice is heard, and your potential is limitless.

Flynn Hospitality is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.