Assistant General Manager

Hampton Inn - Madison East, WI; Miramar Beach (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employer 401K matching

Medical insurance

Dental insurance

Vision insurance

Life insurance

Vacation pay

Holiday pay

Management training

Job summary

Aperture Hotels is opening TownePlace Suites Miramar Beach on Scenic Gulf Drive. The Assistant General Manager will support the General Manager in daily operations, supervise staff, and ensure top-tier guest experiences as the property launches.

The role emphasizes strong leadership, financial oversight, and hands-on involvement in housekeeping, payroll/HR, maintenance, and F&B to drive performance and guest satisfaction.

Qualifications

• Minimum 2 years of hotel management at AGM or FOM level.
• Strong guest service focus, team development and training.
• Marriott background preferred.

Responsibilities

• Assist the General Manager in daily operations.
• Supervise and manage hotel staff.
• Ensure high levels of customer satisfaction.
• Oversee the financial performance of the hotel.
• Implement strategies to optimize hotel performance.
• Support housekeeping, payroll/HR, maintenance and F&B.

Skills

Hotel management

Leadership

Guest service

Operations

Budgeting

Job description

Assistant General Manager

This role is for the NEW TownePlace Suites Miramar Beach on Scenic Gulf Drive. The anticipated start date for the role is May 19, 2025. The Assistant General Manager will play a key role in supporting the General Manager in overseeing the day-to-day operations of the hotel. They will assist in managing staff, ensuring exceptional guest experiences, and optimizing hotel performance.

great benefits including:

• Employer Matching 401K Retirement Plan
• Medical Insurance
• Dental Insurance
• Vision Insurance
• FREE life insurance
• Vacation Pay
• Holiday Pay
• Management training

The qualified candidate will have a minimum of 2 years of hotel management experience at the AGM or FOM level with an emphasis on guest service, team member development and training, organization and detail-oriented and ensuring guest satisfaction at every level. The candidate must also have the following skills:

Responsibilities:

• Assist the General Manager in daily operations
• Supervise and manage hotel staff
• Ensure high levels of customer satisfactionOversee the financial performance of the hotel
• Implement strategies to optimize hotel performance
• The ideal candidate must be high-energy and have the ability to think outside the box
• Additional responsibilities include support of the housekeeping operation, assistance with payroll and human resources, maintenance, and food and beverage operations

Requirements:

• Previous experience in hotel management
• Strong Marriott background
• Strong leadership and communication skills
• Excellent customer service skills
• Ability to work well under pressure
• Must be willing to work flexible schedules based on business levels including nights and weekends as needed
• Possess the ability to understand budgets, staffing models and cost controls

We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success.

• Be Transparent and Accountable
• Be Actively Curious
• Embrace Growth
• Create Value for Stakeholders
• Commit and Care

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.