Assistant General Manager

Student-Quarters-; Milledgeville (GA); On-site; USD 57,308,000 - 60,890,000; Full time

Benefits offered by this job

Competitive pay

Commission structure

Paid volunteer time

LGBTQ friendly workplace

Age-inclusive

Job summary

Student Quarters in Milledgeville, GA is seeking a hands-on community manager to assist the General Manager with daily operations, staffing, and resident services. This on-site role focuses on delivering excellent customer service, leasing activities, and maintaining property performance.

You will help manage budgets, coordinate maintenance, supervise leasing staff, and ensure compliance with company standards.

Qualifications

• Minimum of two years of property management experience.
• Must be able to pass a background check.
• High school diploma or equivalent highly preferred.
• Ability to understand and perform all on-site software functions in Entrata preferred.
• Reliable transportation to and from work.

Responsibilities

• Manage high-quality on-site staff through recruitment, training, coaching, and development programs.
• Provide training and motivation to leasing staff and ensure group training sessions.
• Maintain knowledge of market conditions and leasing staff development.
• Assist the General Manager with maximizing net operating income through cost controls.
• Assist with annual budgets/forecasts and convey financial data to leadership.
• Monitor rent collections and ensure compliance with statutes.
• Promote resident retention by delivering excellent customer service.
• Oversee quarterly inspections and general office/building upkeep.
• Perform other duties as assigned.

Skills

Property management

Staff leadership

Customer service

Budgeting

Communication

Education

High school diploma or equivalent

Tools

Entrata software

Job description

Career Opportunities with Student Quarters

A great place to work.

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No matter who you are or where you’re from, we are happy that you are here!

From Atlanta all the way to Sacramento, we’ve collectively built an inclusive culture that focuses equally on the personal experience AND the end result. Whether you’re looking for a new position or want to make a complete career change, Student Quarters is ready to welcome you with open arms.

Company: Student Quarters
Community: Arcadia on the River
Reports to: General Manager
Job Type: Full-time/hourly
Location: On-site, One location
Compensation: $20 per hour

Summary

Assists the General Manager with the overall management of the community, including, but not limited to, personnel management, strategic planning, financial management, risk management, and outstanding customer service and resident retention programs.

Schedule

8-hour shift, Monday to Friday, On-call, Weekend availability

Duties and Responsibilities

• Manage high-quality on-site staff through the implementation of effective recruitment, training, coaching, and development programs
• Provide training and motivation to leasing staff and ensure group training sessions are conducted as needed
• Strategic Leasing Management:
  • Effectively maintain product knowledge of the community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
  • Effectively show, lease, and move in prospective residents
  • Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy
• Assist the General Manager with achieving the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
• Assist the General Manager with developing yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Director in a timely manner. Be responsive and receptive to owners' needs, goals, and objectives
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
• Customer Service:
  • Promotes resident retention by providing excellent customer service to all prospects, residents, and guarantors
  • Assists the General Manager by maintaining an effective preventative maintenance program
  • Assist the General Manager with monitoring service request turnaround and ensure quality and satisfaction by following up with residents
• Perform apartment inspections quarterly as well as prior to move in and move out
• Manage property risk effectively by communicating incidents and potential liabilities Responsible for the general upkeep and cleaning of office, clubhouse, and buildings
• Perform other duties as assigned by supervisor

Qualifications

• Minimum of two years of property management experience is highly preferred
• Must be able to pass a background check
• High school diploma or equivalent highly preferred
• Ability to understand and perform all on-site software functions in Entrata preferred
• Reliable transportation to and from work

About Us

Student Quarters is your front door to campus and the perfect living space to connect with the community around you! We encourage the engagement of students with their surroundings through premier apartment locations and exciting events centered around local businesses, restaurants, attractions and, of course, campus. No matter how you live, live SQ.

What we are offering

• Competitive pay and Commission structure
• 8 Hours of Paid Volunteer Time
• LGBTQ+ Friendly Workplace
• Age-Inclusive

Mission

To deliver enriching experiences and exceptional results for our investors, employees, and residents.

Vision

Be the preeminent partner for investors, employees, and residents in the student housing sector.

We Collectively Stand Behind Our Five Core Values: