Assistant General Manager

Livesq; College Station (TX); On-site; USD 49,920 - 54,080; Full time

Benefits offered by this job

Competitive pay

Commission structure

Paid Volunteer Time

LGBTQ+ Friendly Workplace

Age-Inclusive

Job summary

Student Quarters is seeking a Full-time/on-site Property Manager to assist the General Manager in managing a community and ensuring exceptional resident service. You will oversee staff, leasing operations, budgeting, and risk management, with a focus on occupancy and NOI.

The role requires at least two years in property management, a background check, and familiarity with Entrata. On-site work with competitive compensation and benefits is offered.

Qualifications

• Minimum of two years of property management experience.
• Background check required.
• High school diploma or equivalent preferred.
• Entrata software knowledge preferred.
• Reliable transportation to and from work.

Responsibilities

• Manage on-site staff through recruitment, training, coaching, and development.
• Provide training and motivation to leasing staff and conduct group sessions as needed.
• Strategic leasing management: maintain knowledge of the property and markets; show and lease units; implement sales and marketing plans to maximize occupancy and income.
• Assist the General Manager with achieving NOI through cost control and revenue strategies; identify trends and adjust plans.
• Assist in developing yearly operating budgets/forecasts and report data to Regional Director.

Skills

Property management

Customer service

Education

High school diploma or equivalent

Tools

Entrata

Job description

Company: Student Quarters
Community: Berkley House, Cherry Street, and Hudson
Reports to: General Manager
Job Type: Full-time/hourly
Location: On-site, One location
Compensation: $24.00 to $26.00 per hour

Summary: Assists the General Manager with the overall management of the community, including, but not limited to, personnel management, strategic planning, financial management, risk management, and outstanding customer service and resident retention programs.

Schedule: 8-hour shift, Monday to Friday, On-call, Weekend availability

Duties and Responsibilities

• Manage high-quality on-site staff through the implementation of effective recruitment, training, coaching, and development programs
• Provide training and motivation to leasing staff and ensure group training sessions are conducted as needed
• Strategic Leasing Management
  • Effectively maintain product knowledge of the community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
  • Effectively show, lease, and move in prospective residents
  • Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy
• Assist the General Manager with achieving the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
• Assist the General Manager with developing yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Director in a timely manner. Be responsive and receptive to owners' needs, goals, and objectives
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
• Customer Service
  • Promotes resident retention by providing excellent customer service to all prospects, residents, and guarantors
  • Assists the General Manager by maintaining an effective preventative maintenance program
  • Assist the General Manager with monitoring service request turnaround and ensure quality and satisfaction by following up with residents
• Perform apartment inspections quarterly as well as prior to move in and move out
• Manage property risk effectively by communicating incidents and potential liabilities Responsible for the general upkeep and cleaning of office, clubhouse, and buildings
• Perform other duties as assigned by supervisor

Qualifications

• Minimum of two years of property management experience is highly preferred
• Must be able to pass a background check
• High school diploma or equivalent highly preferred
• Ability to understand and perform all on-site software functions in Entrata preferred
• Reliable transportation to and from work

What we are offering

• Competitive pay and Commission structure
• 8 Hours of Paid Volunteer Time
• LGBTQ+ Friendly Workplace
• Age-Inclusive