Assistant General Manager

Celtic Crossing; Memphis (TN); On-site; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A popular restaurant in Memphis is seeking a dynamic Assistant General Manager to help lead its flagship location. The ideal candidate will have 1+ years of management experience in a high-volume environment, with a strong focus on team leadership and exceptional guest experiences. This role requires a hands-on approach and operational excellence, ensuring the establishment remains a community hub of hospitality. Competitive salary and opportunities for growth are offered.

Qualifications

• 1+ years of management experience in a high-volume, full-service restaurant.
• Proven track record of training staff and building cohesive teams.
• Basic understanding of restaurant math and P&L levers.
• Availability to work nights, weekends, and holidays as needed.

Responsibilities

• Mentor staff to deliver exceptional service in a positive work environment.
• Assist GM in managing costs and overall restaurant health.
• Ensure high-quality guest experiences and Celtic hospitality.
• Implement new ideas that drive sales and improve efficiency.

Skills

Team Leadership

Operational Excellence

Guest Experience

Strategic Growth

Tools

POS systems

Microsoft Excel

Microsoft Word

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Assistant General Manager | Celtic Crossing

Brazen Restaurant Group is looking for a dynamic, team-oriented Assistant General Manager to help lead our flagship location in the heart of Cooper-Young.

At Celtic Crossing, we pride ourselves on being more than just a pub; we are a community hub. We need an AGM who brings a strong floor presence, a "lead-by-example" mentality, and a genuine passion for the hospitality industry. You will work closely with the General Manager and ownership to ensure our standards of service, culture, and profitability remain the best in Memphis.

The Role

As AGM, you are the heartbeat of the daily operation. Your focus will be on:

• Team Leadership: Mentoring staff to deliver exceptional service while maintaining a high-energy, positive work environment.
• Operational Excellence: Assisting the GM in managing COGS, labor costs, and overall restaurant health.
• Guest Experience: Ensuring every guest feels the "Celtic" hospitality, from the quality of the pour to the atmosphere on the patio.
• Strategic Growth: Partnering with the executive team to implement new ideas that drive sales and improve efficiency.

Qualifications

• Experience: 1+ years of management experience in a high-volume, full-service environment.
• Leadership: A proven track record of training staff and building cohesive teams.
• Tech Savvy: Comfortable with POS systems, basic Office software (Excel/Word), and restaurant tech.
• Financial Literacy: Basic understanding of restaurant math and P&L levers.
• Flexibility: Availability to work nights, weekends, and holidays as the business requires.

Why Brazen Restaurant Group?

• Competitive Salary: Based on experience.
• Growth: Opportunity for advancement within a growing local restaurant group.
• Culture: A supportive executive team that values your input and professional development.