Assistant General Manager

Premier Restaurants Group; Marietta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Church's Chicken is seeking a Restaurant Leader to coach and develop Team Members on shift, ensuring an outstanding customer experience. The role emphasizes coaching, training, and enforcing procedures to maintain quality and safety standards.

Responsibilities include supervising service, product preparation, labor reporting, and creating a positive work environment with strong interpersonal skills.

Qualifications

• Leads and develops Team Members on shift.
• Monitors service quality and ensures compliance with procedures.
• Manages labor and drives positive work environment.

Responsibilities

• Monitors prompt, friendly, courteous customer service.
• Ensures menu items are prepared and served to standard.
• Assigns tasks and ensures team execution of duties.
• Assists team with high-quality product preparation and clean restaurant.
• Demonstrates proper procedures for staff to follow.
• Enforces safety and security policies.
• Oversees opening and closing duties per shift checklists.
• Follows product preparation and storage procedures.
• Maintains professional leadership behavior.
• Ensures on-time attendance for all employees.
• Performs other duties as assigned.

Skills

Leadership

Training & coaching

Customer service

Interpersonal skills

Financial awareness

Job description

Role:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's.

Essential Job Functions:

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for the preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Always maintains professional and ethical leadership behaviors.
• Ensures on-time attendance by each employee for their shift.
• Performs other duties as assigned.

Job Requirements:

• Must have a valid driver's license and proof of valid insurance.
• Must be able to work a minimum of 40-50 hours per week including weekends.
• Knowledge of all restaurant policies and procedures.
• Knowledge and understanding of labor cost reporting, profit and loss statements, operating statements, and other business-related reporting.
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
• Basic computer skills.
• Ability to implement policies and procedures.
• Ability to develop employees through training and counseling.
• Manage conflict resolution.
• Create and maintain a positive work environment.

Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information, or any other factor prohibited by applicable law.