Assistant General Manager

Premier Restaurants Group; Chamblee (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Church's Chicken is seeking a restaurant leader to coach, train, and develop Team Members on shift to deliver an outstanding customer experience. The role requires ensuring staff follow standard procedures for menu items, safety, and proper product handling while maintaining a positive work environment.

The position entails managing labor costs, coaching employees, and ensuring attendance and performance across shifts in a fast-paced restaurant setting.

Qualifications

• Must have strong leadership and people-management abilities.
• Ability to develop employees through training and counseling.
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels.
• Knowledge of restaurant policies and procedures.
• Knowledge of labor cost reporting, profit and loss statements, and operating statements.

Responsibilities

• Monitors prompt, friendly, and courteous customer service.
• Ensures menu products are prepared and served to standard.
• Ensures team members carry out assigned tasks.
• Assists team members to prepare quality products and maintain a clean restaurant.
• Demonstrates proper procedures for team members to follow.
• Enforces safety and security policies and procedures.
• Performs opening and closing duties as required.
• Follows proper product procedures for preparation of items.
• Follows receiving, handling, and storage procedures for food products.
• Maintains professional leadership behaviors.
• Ensures on-time attendance by employees for their shift.
• Performs other duties as assigned.

Skills

Leadership

Training & development

Customer service

Coaching

Operations management

Staff scheduling

Job description

Role:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's.

Essential Job Functions:

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for the preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Always maintains professional and ethical leadership behaviors.
• Ensures on-time attendance by each employee for their shift.
• Performs other duties as assigned.

Job Requirements:

• Must have a valid driver's license and proof of valid insurance.
• Must be able to work a minimum of 40-50 hours per week including weekends.
• Knowledge of all restaurant policies and procedures.
• Knowledge and understanding of labor cost reporting, profit and loss statements, operating statements, and other business-related reporting.
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
• Basic computer skills.
• Ability to implement policies and procedures.
• Ability to develop employees through training and counseling.
• Manage conflict resolution.
• Create and maintain a positive work environment.

Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information, or any other factor prohibited by applicable law.