Assistant General Manager

daveandbusters; Kennewick (WA); On-site; USD 88,000 - 104,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health plan

Dental plan

Vision plan

Disability insurance

Employee Assistance

401K matching

Free food

Free gameplay

Growth opportunities

Legacy Fund

Job summary

Dave & Buster’s Inc./Main Event Entertainment seeks an Assistant General Manager to provide overall leadership and direction for front-of-house and back-of-house operations under the General Manager.

This role requires 5+ years in restaurant/hospitality, strong cost and labor management, and the ability to lead a team to create a memorable guest experience. Expect a fast-paced environment with weekends, nights, and holidays as part of the schedule.

Qualifications

• 5+ years of restaurant/hospitality experience required.
• Proven leadership and staff development skills.
• Strong ability to manage COGS and labor costs.
• Solid business acumen and budgeting experience.
• Able to lead a team to deliver memorable guest experiences.
• Must be able to work weekends, nights and holidays.

Responsibilities

• Provide leadership and direction on strategic initiatives and operating standards.
• Analyze financial reports and develop action plans to grow revenue and control costs.
• Oversee staffing and management coverage to maximize guest experience.
• Ensure staff training programs are executed effectively.
• Deliver exceptional guest experiences with food, drinks, and games.
• Maintain a safe, secure environment for guests and staff.
• Improve operational execution through attention to detail and standards compliance.

Skills

Hospitality Experience

Leadership

Cost Control

Business Acumen

Team Leadership

Availability

Job description

Job Description:

THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager.

What we are looking for!

• You love working in a fast-paced, multi-faceted restaurant/entertainment scene
• You can communicate with the team members and guests in a way that inspires FUN!
• You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture.

Requirements:

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

What will you be doing daily?

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Assures the execution of staff training programs.
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster's Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
  • Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

88391

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103989

We are an equal opportunity employer and participate in E-Verify in states where required.