Assistant General Manager - Jared Jewelers - Tri-County Towne Center

Signet Jewelers Limited; Springdale (OH); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Base pay + commission on sales

Health insurance (medical, dental, etc

401(k)

Paid time off

Paid holidays

Tuition reimbursement

Training and career development

Merchandise discounts

Incentive trips

Job summary

Jared, a Signet Jewelers brand, is seeking an Assistant General Manager to lead daily store performance, coach teams, and elevate customer experiences. Working closely with the General Manager, you will drive luxury service, maintain visual standards, and ensure operational excellence on the sales floor.

This role emphasizes talent development, clienteling, and accountability, with a schedule accommodating evenings, weekends, and holidays.

Qualifications

• Ability to deliver sales results and coach other to improve performance
• Strong communication, planning, and team leadership skills
• Professional presence and a positive, team‑first approach

Responsibilities

• Drive store performance through daily rhythms and coaching.
• Reinforce key behaviors tied to conversion, appointments, clienteling, and follow‑up.
• Partner with leadership to execute visual standards, promotions, and priorities.
• Maintain inventory, compliance, and security standards.
• Lead the Customer Experience Model elevated service for welcoming, guiding customers.
• Coach & develop talent with in‑the‑moment coaching and recognition.
• Support onboarding, training, and development of store team members.
• Reinforce accountability, teamwork, and selling excellence.

Skills

Leadership

Communication

Team Leadership

Job description

Assistant General Manager

At Jared, we deliver Accessible Luxury. Exceptional Careers. The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences. This role partners closely with the General Manager to lead performance, develop talent, and maintain a luxury-standard environment while creating consistency in selling, service, and operational excellence. You don’t just help run the business – you help shape the experience customers remember and the team culture that drives results.

What You’ll Do

• Drive Daily Performance & Execution Support store performance through daily business rhythms, coaching, and operational consistency
• Reinforce key behaviors tied to conversion, appointments, clienteling, and follow‑up
• Partner with leadership to execute visual standards, promotions, and operational priorities
• Maintain inventory, compliance, and security standards
• Lead the Customer Experience Model elevated service so customer client feels welcomed and guided
• Lead from the floor by coaching in real time and supporting meaningful customer interactions
• Reinforce appointment culture, follow‑up behaviors, and relationship‑building expectations
• Help create memorable experiences that build trust, loyalty, and confidence
• Resolve customer concerns quickly and within guidelines
• Coach & Develop Talent Deliver in‑the‑moment coaching and recognition that builds confidence and capability
• Support onboarding, training, and development of store team members
• Reinforce accountability, teamwork, and selling excellence

What You’ll Bring

• Ability to deliver sales results and coach other to improve performance
• Strong communication, planning, and team leadership skills
• Professional presence and a positive, team‑first approach

Your Work Schedule

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

Why Jared?

At Jared, you can:
Help shape memorable customer experiences
Build leadership capability through coaching and development
Grow your career within a People First culture
Be part of a team backed by the strength of a national luxury brand

We Put Our People First

• Base pay plus commission on sales
• Medical, dental, vision, and prescription insurance (full‑time team members)
• 401(k)
• Paid Time Off (full‑time and part‑time team members)
• Paid holidays (full‑time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Merchandise discounts
• Incentive trips and contests

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.

Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position.

Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.

We promote diversity at every level, value the differences between people and foster an environment of opportunity and acceptance for every Team Member in every facet of our organization.

Signet Jewelers is Great Place to Work-Certified™.