Assistant General Manager

Dave & Buster's Inc.; Grapevine (TX); On-site; USD 71,000 - 84,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health, Dental, Vision, Long & Short‑m

Employee Assistance Program

Legacy Fund

401K matching

Free food

Free gameplay

Leadership team

Fun work environment

Career growth

Brand growth opportunities

Job summary

Dave & Buster’s Inc. is seeking an Assistant General Manager to lead selected front-of-house and back-of-house areas under the guidance of the General Manager. You’ll drive strategy, guest satisfaction, and team performance in a fast-paced restaurant/entertainment environment.

You will oversee staffing, training, and financials, including COGS and labor, while delivering a standout guest experience. Weekend/night/holiday availability is required, with a strong focus on operational excellence.

Qualifications

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• Ability to work weekends, nights and holidays

Responsibilities

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Assures the execution of staff training programs.
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Skills

Leadership

Cost control

Guest experience

Team management

Communication

Adaptability

Job description

Job Description:

THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager.

What we are looking for!

• You love working in a fast-paced, multi-faceted restaurant/entertainment scene
• You can communicate with the team members and guests in a way that inspires FUN!
• You thrive on instant satisfaction! There’s nothing better than improving someone’s experience or encouraging your team to elevate their performance
• You have never met a goal you can’t beat
• You can handle 100K days while walking five miles a shift& working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture.

Requirements:

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

What will you be doing daily?

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Assures the execution of staff training programs.
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

71379

83976

We are an equal opportunity employer and participate in E-Verify in states where required.