Assistant General Manager

Resurgence Brewing Company; Fort Myers (FL); On-site; USD 57,000 - 65,000; Full time

Job summary

Resurgence Brewing Co. in Ft Myers, FL is seeking a full-time Taproom Manager to lead daily front- and back-of-house operations and deliver an FU Awesome guest experience.

You will train staff, schedule shifts, uphold quality standards, and ensure health and safety compliance while cultivating a positive team culture in a vibrant craft beverage environment. This leadership role requires weekend/evening availability and a passion for craft beer and hospitality; starting salary is $57,000 to

Qualifications

• Minimum of a high school diploma; advanced degree a plus.
• Demonstrated supervisory experience in a restaurant or brewery setting is preferred.
• Strong knowledge of full-service restaurant operations and guest service excellence.
• Excellent leadership and team management skills with ability to train, motivate, and develop staff.
• Exceptional guest service and communication skills; ability to manage fast-paced environment.
• Proficiency with POS systems and basic office software; flexibility to work evenings and weekends.

Responsibilities

• Oversee front- and back-of-house taproom operations.
• Enforce policies and procedures to maintain standards.
• Support and supervise staff; coordinate schedules.
• Maintain quality standards and health & safety compliance.
• Foster a positive, brand-aligned work culture.
• Lead with energy to deliver memorable guest experiences.

Skills

Leadership

Supervisory experience

Guest service

Communication

POS systems

Staff development

Education

High school diploma

Advanced degree a plus

Tools

POS systems

Job description

What you'll be doing:

Resurgence Brewing Co. (RBC) believes that enjoying a well-crafted brew is an experience in itself. However, it's an experience best shared with friends, both new and old. Our goal is to deliver memorable beer moments to the drinkers of the Greater Buffalo region (and now Florida!), whether they're at home, in their favorite bar, or on a tour of our extraordinary brewery.

We have a new, snazzy Ft Myers, FL brewery! The Taproom Manager is integral to providing a superior experience for both staff and guests. The AGM reports to the General Manager and executes daily operations for both the front- and back-of-house. It is of upmost importance to us that the AGM of our FL site adapts to the RBC culture and brings our FU Awesome energy, vibe, and history to our new friends down south.

This full-time position oversees various taproom functions, enforces policy and procedures, ensures guests have an FU Awesome experience, supports and supervises staff, coordinates schedules, maintains quality standards, and ensures compliance with health and safety regulations. A successful AGM will foster a positive work culture that reflects brand values. Strong leadership, operational expertise, and a passion for craft beer/cider/cocktails and hospitality are essential.

As part of the restaurant industry, weekend and evening availability are required.

Starting salary is $57,000-$65,000 annually based on education, experience and interview.

What you'll need:

• Minimum of high school diploma; advanced degree a plus
• Demonstrated supervisory experience in a restaurant setting; brewery/beverage industry a plus
• Strong knowledge of full-service restaurant operations
• Excellent leadership and team management skills, with the ability to train, motivate, and develop staff
• Exceptional guest service and communication skills
• Ability to work in a fast-paced, high-volume environment while maintaining quality and efficiency
• Knowledge of health, safety, and food handling regulations
• Strong organizational and problem-solving skills
• Proficiency in point-of-sale (POS) systems and basic office computer applications
• Flexibility to work evenings, weekends, and holidays
• Passion for craft beverages, hospitality, and delivering memorable guest experiences
• Forklift certification a plus
• Authorized to work in the U.S.

Why Us?

RBC and BCW is located in the heart of the City of Good Neighbors, Buffalo, NY. Established in 2013, we highlighted the "resurgence" of the city (see what we did there?). Many are flocking to the region for our good eats, affordable living, friendly atmosphere, craft brew scene, new opportunities, and, of course, experiencing all four seasons!

We think the sunshine state is ready for us and we're ready for you! Expanding our award-winning beer and cider to Floridians is a dream in itself!