Assistant General Manager

Smoothie King (SKFI); Dothan (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

A popular smoothie retailer in Dothan, Alabama is seeking an Assistant General Manager to support the General Manager in leading the team to provide an exceptional guest experience. Responsibilities include managing store operations, ensuring compliance with food safety guidelines, handling cash activities, and driving company programs. The ideal candidate should possess strong communication skills, experience in retail customer service, and a High School Diploma or equivalent. The role requires flexibility to work various hours.

Qualifications

• Minimum High School Diploma or GED Equivalent.
• Experience as a shift lead in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Ability to perform basic POS and computer functions.
• Ability to communicate effectively with customers, team members, and the community.
• Ability to work the hours needed to run your store effectively.
• ServSafe Certification.

Responsibilities

• Assist the General Manager with hiring, developing, and leading the team.
• Collaborate with the General Manager on store environment and KPIs.
• Manage cash activities for the store.
• Ensure compliance with food safety guidelines.
• Champion and embody the company culture and core values.
• Maintain store cleanliness and equipment.
• Drive implementation of company programs.
• Communicate marketing strategies and promotions.

Skills

Excellent written and verbal communication skills

Basic knowledge of Microsoft Word and Excel

Ability to communicate effectively

Experience as a shift lead

Ability to work varied hours

ServSafe Certification

Education

High School Diploma or GED Equivalent

Job description

The Assistant General Manager (AGM) will contribute to Smoothie King’s success by assisting the GM in leading his/her team to create and maintain an exceptional Guest Experience while upholding brand standards, as well as modeling and acting in accordance with our mission and core values. The Assistant General Manager is involved in all areas of store operations, which include:

• Assist the General Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.{{brand_name}}
• Collaborate with the General Manager to deliver the best smoothies and healthy retail products to your community. Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with the General Manager to address accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Champion and embody our culture, mission, and core values.
• Ensure and maintain store cleanliness and upkeep, including monthly inspections, systems reviews, and coordinating the update/replacement of damaged equipment or facilities.
• Drive implementation of company programs through action planning and inspiring teams to meet operational standards.
• Communicate all marketing strategies and promotions in the store to the team, ensuring proper execution to drive results.

Qualifications

• Minimum High School Diploma or GED Equivalent.
• Experience as a shift lead in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Ability to perform basic POS and computer functions
• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• ServSafe Certification.