Assistant General Manager

Bone Dry Roofing, Inc.; Detroit (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Assistant General Manager, where your leadership and dedication to customer service will shine. This role focuses on nurturing a supportive atmosphere while driving sales and profitability in the Michigan market. You will collaborate closely with the General Manager to ensure operational efficiency and uphold the company's mission. With a commitment to employee development and community relations, you will play a crucial role in shaping the future of the organization. If you are ready to take on a dynamic leadership position and make a significant impact, this opportunity is perfect for you.

Benefits

Company paid life insurance

Short Term Disability policy

Medical, vision, and dental insurance

401(k) plan

PTO, vacation, and sick time

Company cell phone

Company truck

Fuel and expense card

Qualifications

• Proven leadership experience and ability to manage teams effectively.
• Strong background in budgeting and financial goal setting.

Responsibilities

• Drive exceptional customer service and achieve sales targets.
• Manage hiring, training, and development of employees.

Skills

Leadership

Customer Service

Budget Management

Team Management

Sales Strategy

Operational Efficiency

Education

Bachelor's Degree in Business Management

Experience in Roofing or Construction Industry

Tools

Financial Management Software

Project Management Tools

Job description

At Roof One part of the Bone Dry Roofing company, we are looking for a dynamic leader to join as Assistant General Manager who values teamwork, empathy, and accountability. As the Assistant General Manager, you will be responsible for nurturing a warm and supportive atmosphere, driving exceptional customer service, achieving sales and profit targets, and ensuring the overall success of our Michigan market location.

Duties and Responsibilities

• Demonstrate entrepreneurial spirit and ownership while aligning with established SOP's, service standards, and our overall mission.
• Ensure budgets and financial operational goals are met by working with the General Manager (GM) and Regional Manager (RM) to ensure the market location is adhering to Bone Dry policies and procedures.
• Access the need for additional staffing and collaborate with the GM on any additional or replacement needs.
• Responsible for the hiring, training, retention, evaluation, review, transferring, supervision, development, and discipline of employees.
• Prepare budgets and financial goals in collaboration with GM for your assigned market.
• Manage workflow and expenses to ensure maximum efficiency and profitability.
• Manage collections and ensure collections procedures are being followed.
• Accountable for your assigned locations financial results.
• Work with the GM to implement Roof One's established procedures and operations procedures to ensure the highest level of operational efficiency and customer service.
• Responsible for ensuring employees follow the procedures outlined in the BDR Mission, Strategic Plan, Service Standards, and SOP’s.
• Continually assess the business climate, sales and production backlogs, inventory, and staffing. Make recommendations for adjustments to the Regional Manager.
• Act as a representative of Roof One for the community and public relations.
• Promote the Roof One brand in all interactions, internally and externally.
• Resolve customer complaints and warranty issues.
• Work closely with the GM, your team, manufacturers, and suppliers to maintain positive relationships and win/win negotiations.
• Fill in where needed for sales, production, or administration roles as work dictates and be able to perform all the tasks within your supervision.
• Work closely with other market GM's & RM's to implement storm plans and share resources to capture revenue.
• Keep team members informed of operational (policies/procedures) changes, as well as inspired to embrace cultural initiatives and company/market changes resulting from growth or new direction.
• Ensure the smooth and effective onboarding of all new team members by providing them with the tools, access, and dedicated time for such, as well as an overview and regular check-ins on their development goals and opportunities.
• Provide guidance and direction to all team members regarding professional development.
• Safety (Ensure safe work environment, communicate safety plan, perform jobsite audits).
• Responsible for weekly payroll deadlines and accuracy.
• Responsible for Fleet/Property maintenance (trucks and offices are kept clean and in good working order).

Compensation and Benefits

• Compensation $80k plus, contingent upon experience.
• $25,000 company paid life insurance policy.
• Company paid Short Term Disability policy.
• Medical, vision, and dental insurance available.
• 401(k) plan
• PTO, vacation, and sick time.
• Company cell phone, truck, fuel, and expense card provided for company use.

Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact [e-mail], and a representative will be in touch.