Assistant General Manager

HEI Hotels & Resorts; Destin (FL); On-site; USD 58,000 - 68,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation and paid time off

401(k) with match

Hotel room discounts

YouDecide travel program

Job summary

HEI Hotels & Resorts is seeking an Assistant General Manager for Homewood Suites by Hilton Destin, FL. You will lead all operational managers to execute daily to annual action plans, and step in as General Manager when needed.

The role requires strong financial acumen, Hilton familiarity, and a proven track record in guest satisfaction, staffing, and strategic planning. A demanding yet rewarding opportunity in a beachfront setting.

Qualifications

• Minimum three years of management experience in hospitality.
• Experience in hotel operations and budgeting is required.
• Strong communication and leadership abilities.
• Familiarity with brand standards and financial forecasting.
• Ability to resolve guest, supervisor, and staff conflicts.

Responsibilities

• Lead all operational managers to execute plans aligned with the property strategy.
• Plan and attend meetings; ensure brand SOP compliance.
• Develop and manage Rooms/F&B budgets and forecasts.
• Hire, train, and evaluate staff; handle disciplinary actions as needed.
• Participate in Executive Committee duties and financial objectives.
• Act as Manager on Duty to address guest and associate issues.
• Maintain attendance and flexible scheduling; other duties as assigned.

Skills

Management experience

Hilton experience

Computer literacy

Financial management

Hospitality operations knowledge

Conflict resolution

Verbal & written communication

Job description

About Us

Join our team at Homewood Suites by Hilton Destin, a new hotel located just a 5-minute walk from the stunning white sand beaches along the scenic Emerald Coast Parkway. Our prime location puts you steps away from Henderson Beach State Park and the thrilling Big Kahuna's Water & Adventure Park. At Homewood Suites, we're more than just a place to work - we're a community that celebrates diversity, inclusion, and growth. We're committed to providing an environment where everyone is valued, and opportunities to advance are abundant. Experience the perks of working with us, including complimentary on-site parking, generous paid time off, flexible holiday programs, and the GoHilton employee travel program. Join a vibrant team where dedication is celebrated, and career growth is encouraged every step of the way. Here, you'll thrive in a welcoming and supportive workplace that's as dynamic as the team you'll be part of.

Compensation

Salary Range: $58,000.00 - $68,000.00 Annually Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes

Overview

We are looking for an Assistant General Manager at the Homewood Suites by Hilton in beautiful Destin, Florida. As our AGM, you will lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary.

Essential Duties and Responsibilities

• Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. *Ensure compliance of brand standard operating procedures and policies.
• Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management, such as utilizing labor management tools.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
• As a member of the Executive Committee for the property, the Assistant General Manager is expected to help create and execute the financial objectives of the hotel.
• Act as Manager on Duty to handle all guest and associate issues.
• Comply with attendance rules and be available to work on a regular basis.
• Must be able to work a flexible schedule including days, evenings, overnight, weekends and holidays.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Minimum three years of management experience, preferably in both Rooms and F&B.
• Hilton experience preferred but not required.
• Computer literacy and financial management experience required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Able to resolve guest, supervisor, and associate conflicts.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.