Assistant General Manager

Stonebridge Companies; Denver (CO); On-site; USD 90,000 - 100,000; Full time

Job summary

An innovative hotel management company is seeking an Assistant General Manager to lead a dynamic team in delivering exceptional guest experiences. This role involves overseeing daily operations, ensuring compliance with brand standards, and fostering a positive work environment. The ideal candidate will have a strong background in hospitality management, a passion for guest satisfaction, and the ability to inspire and develop their team. Join a company that values original thinking and hard work, and be part of a vibrant workplace that encourages career growth and personal development.

Qualifications

• Minimum of two years of experience in a full-service hotel.
• Solid career progression in management of Rooms and Food & Beverage operations.

Responsibilities

• Lead operational managers to achieve business plan goals.
• Ensure compliance with brand standards and improve guest satisfaction.
• Monitor service quality and operational efficiency.

Skills

Hospitality Management

Team Leadership

Operational Efficiency

Guest Satisfaction

Revenue Management

Education

Bachelor's degree in Hospitality or Hotel Administration

Equivalent experience in hospitality management

Job description

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Passionate HR Leader Cultivating Positive Workplaces and Inspiring Teams to Thrive

The Slate Denver, Tapestry Collection by Hilton, was built in the landmark building that formerly housed the Emily Griffith Opportunity School. Located just steps from the Colorado Convention Center in the heart of downtown Denver, The Slate’s vibrant destination is the cornerstone of Denver’s newest and most intriguing gathering spot. This modern yet nostalgic property offers modern accommodations, a new restaurant concept, and unique meeting spaces. Come join our team and be a part of history!

Pay $90K-$100K/year

Distinguished Hospitality – in our industry, it is all about providing experiences and opportunities for our guests to create lifelong memories through travel. We’re perfectionists and visionaries, fueled by innovation and precision. Whether you work at our corporate office, on property, or anywhere in-between; a job at Stonebridge will be demanding. It also will reward original thinking, hard work, and dedication.

Stonebridge Companies is a privately owned, innovative hotel development and hospitality management company. We manage a portfolio of 60+ hotels across the United States, providing investor opportunities, hotel development services, hotel management services, and hospitality career opportunities to our partners and team members. We are currently looking for a Property Accountant to support an assigned hotel portfolio in our corporate office located in the DTC.

Delivering daily on Distinguished Hospitality is what we expect of you, but we also expect you to excel at the following:

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Lead all operational managers to success on daily, weekly, monthly, and annual action plans relative to the property’s business plan and financial goals.
2. Ensure compliance with brand standard operating procedures and policies.
3. Plan, organize, facilitate, and/or participate in various hotel and department meetings.
4. Develop and implement plans that improve guest satisfaction and associate satisfaction.
5. Monitor and develop associate performance, particularly operational managers, including supervision, professional development, scheduling, counseling, evaluations, and recognition.
6. Interview, hire, and train associates, particularly at the management level.
7. Monitor service quality, operational efficiency, guest satisfaction, standards compliance, and financial metrics.
8. Identify operational performance, productivity, and efficiency gaps and develop corrective measures.
9. Support departments in achieving financial and business plan goals within the operating budget, monitoring progress monthly, and controlling expenses.
10. Minimize risks and oversee loss prevention, safety, security, and compliance with policies.
11. Maintain regular attendance and punctuality.
12. Maintain high standards of personal appearance and grooming, including dress code compliance.
13. Perform any other duties as requested by the General Manager.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

EDUCATION AND EXPERIENCE REQUIREMENTS

Bachelor's degree (B.A.) from a four-year college or university (Hospitality or Hotel Administration preferred); or four years of equivalent experience and/or training; or an equivalent combination of education and experience.

Minimum of two years of experience in a full-service hotel of similar size and quality, with solid career progression in management of both Rooms and Food & Beverage operations. Thorough understanding of revenue and yield management principles. Ability to work a varied schedule including evenings, nights, weekends, and holidays.

What to Expect

• Be part of a cohesive team with opportunities to build a successful career.
• Engage in diverse and challenging work.
• Derive pride in work well done.
• Be recognized for excellence.

Our company does not discriminate against its associates or applicants based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, disability, or medical condition. Equal employment opportunity will be extended in all aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination. Reasonable accommodations will be made for disabled associates.

Resumes and applications will be evaluated based on qualifications and ability to perform the position’s requirements.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Customer Service
• Industries: Hospitality