Assistant General Manager

Under Canvas; Dalton (NH); On-site; USD 55,000 - 58,000; Full time

Job summary

Under Canvas in Dalton, NH is seeking an Assistant General Manager to partner with the General Manager and ensure outstanding guest experiences across operations at the White Mountains camp. The AGM will oversee front desk, maintenance, housekeeping, and food & beverage while exemplifying guest service excellence.

The role requires leadership in operations, collaboration with HR on staffing, and occasional travel for task force assignments to maintain high service standards.

Qualifications

• Excellent communication skills.
• Ability to adapt to changing conditions on site.
• Strong planning and organizational abilities.
• Commitment to staff development and coaching.
• Ability to inspire and motivate a team.
• Sound decision-making under pressure.
• Proactive and takes initiative in daily tasks.

Responsibilities

• Cross trained in each property department.
• Ability to travel for task force work at another location when requested.
• Think critically to respond and react quickly to ever changing situations on property.
• Deliver clear expectations to the team in all operational areas.
• Professional in all internal and external communications.
• Maintaining a positive and open-minded attitude.
• Resolve guest and team member issues quickly and efficiently.
• Review applications and conduct interviews.
• Support in hiring decisions to include approvals of extending offers, onboarding tasks and deadlines with GM and HR.
• Collaborate with GM and HR to support staffing and retention disciplines.

Skills

Effective Communication

Adaptagility

Planning and Organizing

Fostering Learning and Development

Inspiring Others

Decision Making

Initiative

Job description

Admin and General Full Time Field White Mountains, Dalton, NH, US

2 days ago Requisition ID: 4697

Salary Range: $55,000.00 To $58,000.00 Annually

Summary

This is a unique opportunity to work outdoors close to some of the country’s most popular national parks. As an Assistant General Manager (AGM), you partner closely with the General Manager (GM) to ensure the camp delivers exceptional guest experiences. The AGM serves as an expert in customer service and operational processes, collaborating daily with team members from front desk, maintenance, housekeeping, and food & beverage. Together with the GM, the AGM communicates goals and expectations to the team and assists where needed.

• Effective Communication
• Adaptagility
• Planning and Organizing
• Fostering Learning and Development
• Inspiring Others
• Decision Making
• Initiative

Key Responsibilities

• Cross trained in each property department
• Ability to travel for task force work at another location when requested
• Think critically to respond and react quickly to ever changing situations on property
• Deliver clear expectations to the team in all operational areas
• Professional in all internal and external communications
• Maintaining a positive and open-minded attitude
• Resolve guest and team member issues quickly and efficiently
• Review applications and conduct interviews
• Support in hiring decisions to include approvals of extending offers, onboarding tasks and deadlines with GM and HR
• Collaborate with GM and HR to support staffing and retention disciplines