Assistant General Manager

EL Fenix; Dallas (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

EL Fenix in Dallas is seeking a General Manager in training path through AGM program. This role directs restaurant operations, upholds brand systems, and leads the Management Team to deliver high-quality food and service aligned with Core Values.

You will manage guest counts, drive profitability, and develop both FOH and BOH teams, with emphasis on ROI, process improvements, and adherence to brand standards.

Qualifications

• Must be 21 years of age or older.
• Bachelor’s degree, or work history experience equivalent.
• Strong P&L, budget, and sales forecasting experience.
• Ability to prioritize and balance multiple tasks simultaneously.
• Ability to cope with pressure, multiple deadlines, and working under pressure.
• Ability to develop high-performing, cohesive teams.
• Ability to work effectively and cooperatively with fellow Team Members.
• Excellent oral and written communication skills.
• Possess the ability to motivate and maintain effective working relationships with all Team Members.

Responsibilities

• Manages restaurant operations by directing and coordinating activities consistent with established goals, objectives, and policies
• Implements programs to ensure attainment of business plan for growth and profit.
• Provides direction and structure for Management Team and hourly Team Members.
• Coaches and develops FOH and BOH teams to work in unison for the benefit of the Guest.
• Implements improves processes and management methods to generate higher ROI and workflow optimization.
• Identifies any operational issues and gives timely feedback to the team so they can impact the operational opportunities.
• Validates and teaches all brand systems to Team Members so they may achieve Company goals.
• Works with District Manager and General Manager to set operational goals and follow-up plans for subordinate Managers. Directs and holds the Managers accountable for these goals.
• Achieves budgeted goals for each accounting period, meeting EBITDA goals.
• Ensures Guests consistently receive high quality food and service in accordance with brand standards.
• Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Develops, implements, and reviews Local Store Marketing to increase Guest counts.
• Review Shopper Report and InMoment trends and develops targeted corrective action steps with the Management team to impact all deficiencies.
• Other duties as assigned

Skills

Leadership

Operations management

People management

Forecasting

Communication

Education

Bachelor’s degree or work history equivalent

Job description

Job Purpose

Supports and directs the Management Teams in assigned restaurant through role-model leadership of the Company’s Core Values. Maintains restaurant Consistency by managing overall operations for the restaurant by focusing on Systems, Guest Count/Value, People, and EBITDA. The path to General Manager is through the AGM Program.

Job Responsibilities

• Manages restaurant operations by directing and coordinating activities consistent with established goals, objectives, and policies


• Implements programs to ensure attainment of business plan for growth and profit.


• Provides direction and structure for Management Team and hourly Team Members.


• Coaches and develops FOH and BOH teams to work in unison for the benefit of the Guest.


• Implements improves processes and management methods to generate higher ROI and workflow optimization.


• Identifies any operational issues and gives timely feedback to the team so they can impact the operational opportunities.


• Validates and teaches all brand systems to Team Members so they may achieve Company goals.


• Works with District Manager and General Manager to set operational goals and follow-up plans for subordinate Managers. Directs and holds the Managers accountable for these goals.


• Achieves budgeted goals for each accounting period, meeting EBITDA goals.


• Ensures Guests consistently receive high quality food and service in accordance with brand standards.


• Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.


• Develops, implements, and reviews Local Store Marketing to increase Guest counts.


• Review Shopper Report and InMoment trends and develops targeted corrective action steps with the Management team to impact all deficiencies.


• Other duties as assigned

Qualifications

• Must be 21 years of age or older


• Bachelor’s degree, or work history experience equivalent


• Must have strong P&L, budget, and sales forecasting experience


• Ability to prioritize and balance multiple tasks simultaneously


• Ability to cope with pressure, multiple deadlines, and working under pressure


• Ability to develop high-performing, cohesive teams


• Ability to work effectively and cooperatively with fellow Team Members


• Excellent oral and written communication skills


• Possess the ability to motivate and maintain effective working relationships with all Team Members