Assistant General Manager

Brookfield Properties; Columbus (OH); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Paid time off

401(k) match

Growth opportunities

Referral bonus

On-site rental discount

Job summary

Brookfield Properties at The Gardens Columbus in Columbus, Ohio is seeking an Assistant General Manager to support the property's daily operations, leasing activities and resident services. The role includes supervising staff, ensuring compliance, and coordinating with vendors to maximize NOI.

The candidate will handle leasing processes, rent collection, move-in/out inspections, and maintain property standards in line with corporate policies.

Qualifications

• 2-3 years of leasing, bookkeeping, operations or customer service experience.
• High School Diploma/GED required.

Responsibilities

• Assist the General Manager with daily property operations and administration.
• Supervise associates and coordinate vendor relationships.
• Manage leasing and leasing renewals, show vacant units, and quote rental rates.
• Process rent collection, verify payments, and address delinquencies as needed.
• Prepare move-in/move-out inspections and ensure property readiness and cleanliness.

Skills

Leasing

Bookkeeping

Operations

Customer Service

Education

High School Diploma/GED

Job description

## Assistant General ManagerApply: Columbus, Ohio: Full time: Posted Today: R2053114**Location**The Gardens Columbus - 3701 Governors Club Blvd **Business** We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve. If you’re ready to be a part of our team, we encourage you to apply.**Job Description****Position Summary**Assists the General Manager with the general administration of the property and performs related management functions with the daily operations of an apartment community. Cross trained on General Manager functions and acts in that capacity in the Manager’s absence. Assists with responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income. Assist with the supervision and directing and supervision of associates. Monitors regulatory compliance and company policies and procedures related to property management. **Essential Job Function*** Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff. (15%)* Assists in the management of efficient operation of the property consistent with Loss Prevention and Corporate Office polices and procedures, even during understaffed periods. In the absence of the Property Manager responds to emergency situations, contacting appropriate agencies or Regional Managers as necessary. (10%)* May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries. (10%)* May be responsible for maintaining a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests depending on the property. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests. (10%)* Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. (10%)* Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections. (15%)* Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary. (10%)* Assist in the direction and supervision of associates. (20%) **Education**High School Diploma/GED required **Work Experience**2-3 Years of specific Leasing, Bookkeeping, Operations, Customer Service required **Great Incentives!**We care about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:* Full benefits package* Generous paid time off* 401(k) with company match* Growth and advancement opportunities* Lucrative referral bonus program* Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?! *Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. **Drug free workplace*** ***#LI-NO1***We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.#BPMF