Leasing Manager

Centricity; San Marcos (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Dental, Health, and Vision Insurance

401(k) Options

Paid Time Off

Paid Volunteer Time

Parental leave

Job summary

Centricity is seeking a full-time Leasing Manager in San Marcos, Texas. This role requires leading the marketing and leasing program to achieve budgeted occupancy while supervising the Leasing team. Candidates should have at least one year of property management experience and a high school diploma or equivalent.

The position offers a competitive salary with commissions, health insurance, a 401(k), and paid time off, including parental leave and volunteer hours.

Qualifications

• 1 year of Property Management experience required.
• Must be able to pass a background check.
• Fluency in English is necessary.

Responsibilities

• Lead the marketing and leasing program to achieve budgeted occupancy.
• Supervise the Leasing team and maintain customer service relationships.
• Implement marketing efforts and manage leasing reports.

Skills

Property Management Software (Entrata)

Customer Service

Team Leadership

Education

High school diploma or equivalent

Job description

Company: Student Quarters
Community: The Thompson
Reports To: General Manager
Job Type: Full-time, non-exempt/hourly
Work Location: on-site, One location
Compensation: $20.00 Per Hour

Lead the Marketing and Leasing program in accordance with the standards outlined by management. Work closely with the General Manager to set leasing goals, develop strategic plans, and execute a plan to achieve budgeted occupancy.

Schedule: 8‑hour shift, Monday to Friday, On‑call, Weekend availability

Role & Responsibilities

• Maintain an excellent customer service relationship
• Adhere to SQ Standards
• Supervise the Leasing team, ensuring requirements are met as outlined
• Assign Leasing work schedules on a monthly basis
• Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, and competitions as approved by the General Manager
• Work with the General Manager to assist on‑site staff in building relationships with external customers
• Implement and execute marketing efforts including, but not limited to, a marketing calendar. Follow progress, providing support as needed
• Monitor leasing/renewal progress, focusing on areas needing additional support/training
• Assist with developing annual Marketing Plans and Marketing Budgets
• Assist with the development and implementation of Resident Programs/Retention; train on‑site staff in all areas of leasing/marketing as well as customer service
• Assist with recruiting and interviewing efforts of all Leasing team members
• Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the secret shop forms as well as training materials
• Direct and execute effective follow‑up through ownership of the follow‑up standard; utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy
• Maintain thorough product knowledge of the property and competition
• Thoroughly complete market surveys and leasing reports as required on time
• Collect deposits and/or fees associated with move‑in/leasing
• Accurately prepare and have a thorough knowledge of all lease‑related paperwork; maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
• Inspect units on a quarterly basis as well as prior to move‑in
• Audit all lease files as needed to ensure adherence to standards
• Assist in all move‑out and move‑in events
• Write up service requests from residents upon receipt
• Contribute to the general upkeep and cleaning of office, common areas, model and tour path
• Perform various administrative tasks and additional as needed or as directed by General Manager
• Additional responsibilities as required

Strategic Leasing Management

• Effectively maintain product knowledge of the community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
• Effectively show, lease, and move in prospective residents
• Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy

Qualifications

• High school diploma or equivalent preferred
• Must be able to pass a background check
• Ability to read and write English fluently
• Ability to perform basic to intermediate math
• Previous experience with property management software such as Entrata preferred
• 1 year of Property Management experience required

What we are offering

• Competitive Salary, Commission, and Bonus Pay Eligibility
• Dental, Health, and Vision Insurance
• 401(k) Options
• Short Term and Long Term Disability and Company Paid Voluntary Life
• Paid Time Off, including a day off on your birthday
• Paid Holidays and Floating Holidays
• 16 Hours of Paid Volunteer Time
• LGBTQ+ Friendly Workplace
• Age‑Inclusive
• Parental leave