Assistant General Manager

Sun Tan City - Mason Group; Bristol (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly pay plus bonuses

Flexible scheduling

On-the-job training

Medical and dental options

Job summary

A leading tanning salon is seeking an Assistant Salon Director to oversee daily operations and ensure excellent client service. The role includes managing a team, maintaining a clean salon environment, and meeting productivity goals. Successful candidates will demonstrate strong leadership, problem-solving abilities, and effective client service techniques. This position may require weekend availability and offers opportunities for advancement.

Qualifications

• Ability to manage effectively in a fast-paced environment.
• Knowledge of operational practices.
• Strong leadership and coaching skills.

Responsibilities

• Monitor daily salon operations.
• Ensure client-centric service and sales expectations.
• Provide coaching and feedback to Team Members.

Skills

Client service techniques

Problem-solving skills

Strong leadership skills

Team building skills

Job description

Benefits/Perks

• Pay: HOURLY PAY PLUS PERSONAL & MANAGER BONUSES & FREE TANNING!
• *Special deals for friends & family members too!
• Clean Environment.
• Employment growth opportunities & On-the-Job Training provided.
• Flexible scheduling & convenient locations close to home
• Competitive bonus plan.
• Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K. (for Full Time Team Members)
• Ability to earn paid time off. (for Full Time Team Members)
• Employee discount on products & services.
• Anniversary gifts for years of service.
• Exclusive discounts at outside retailer.

Company Overview

We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.

We are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Responsibilities

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Has reliable ability and transportation to go to the bank as needed.
• Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Experience

• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.