Assistant General Manager

White Lodging Services, Inc.; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Benefits start day 1

Health/dental/vision insurance

Life and disability insurance

Parental leave

401(k) with match

Paid time off

Job summary

White Lodging Services, Inc. is seeking an Assistant General Manager for the Austin Marriott Downtown, a high-volume, full-service Marriott property in downtown Austin.

You will co-lead daily operations across rooms, F&B, events, and guest services while preparing for a General Manager role within the portfolio. Ideal candidates bring leadership in F&B or Rooms Division at upscale hotels, a proven track record of developing strong teams, and the desire to grow a long-term hospitality career in

Qualifications

• Past leadership in food & beverage management or rooms division in full-service or large-scale hotels.
• Proven track record of training, developing, and mentoring hotel associates.
• Strong organizational, operational, and problem-solving skills.

Responsibilities

• Serve as the General Manager's co-captain, overseeing daily operations across rooms, F&B, events, and guest services.
• Drive performance on guest satisfaction, associate engagement, event execution, and profitability.
• Prioritize associate training and development to grow long-term careers within White Lodging's properties.
• Foster relationships with associates and leadership to support retention and internal promotion pipelines.
• Operate with a growth mindset, preparing for a General Manager role within the portfolio.

Skills

Leadership

Hotel operations

F&B management

Rooms division

People management

Job description

Description

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Austin Marriott Downtown is one of the most prominent full-service Marriott hotels in Texas — a large-scale, high-energy property located in the heart of downtown Austin, steps from the Austin Convention Center, Sixth Street, and the city's most vibrant business and entertainment corridors. With extensive meeting and event space, multiple food and beverage outlets, and a guest profile that spans convention groups, corporate travelers, and leisure guests, this is a complex, high-volume hotel that demands strong operational leadership at every level. As the Austin hotel market continues to grow and attract world-class events and visitors, the Austin Marriott Downtown remains one of the most exciting and high-profile properties in the White Lodging portfolio.

We are hiring an Assistant General Manager to serve as the operational co-captain of the Austin Marriott Downtown leadership team. This is a high-impact hotel management role in Austin, Texas, for an experienced hospitality leader ready to serve in a General Manager-in-training capacity — owning day-to-day hotel operations across rooms, food and beverage, and guest services at one of downtown Austin's most prominent Marriott properties. If you're an Assistant General Manager, hotel operations manager, Food and Beverage Director, or Rooms Division Manager looking for AGM jobs in Austin, TX, or hotel management jobs at a large-scale Marriott property, this is your next move with one of the country's most growth-oriented hotel management companies.

What You'll Do

• Serve as the General Manager's co-captain at Austin Marriott Downtown — leading and overseeing all day-to-day hotel operations across rooms, food and beverage, events, and guest services at this high-volume downtown Austin Marriott property
• Drive performance across all key hotel metrics — including guest satisfaction scores, associate engagement, event execution, operational audits, and food and beverage profitability across multiple outlets
• Prioritize associate training and development at every level — helping your team members grow, perform at their best, and build long-term careers within White Lodging's multi-property Austin hotel network
• Foster meaningful relationships with associates that align with White Lodging culture — actively supporting hotel retention goals and a strong internal promotion pipeline at the Austin Marriott Downtown
• Operate with a growth mindset every day — continuously developing your operational skillset and preparing yourself for a General Manager role within the White Lodging portfolio

What You'll Bring

• Past leadership experience in Food and Beverage management and/or Rooms Division operations at a full-service or large-scale hotel — required; prior Assistant General Manager, hotel operations manager, F&B Director, or department head experience at a Marriott-brand or comparable upscale hotel strongly preferred
• A proven track record of training, developing, and mentoring hotel associates — with demonstrated success building cohesive, high-performing teams in a complex, high-volume hotel environment
• Strong organizational, operational, and problem-solving skills — with the ability to manage competing priorities across a large, full-service downtown Austin Marriott hotel with multiple outlets and high event volume
• A collaborative, people-first leadership style that builds trust with associates, peers, hotel ownership, and the broader Austin Marriott Downtown leadership team
• A genuine desire to grow your hospitality career in the Austin, Texas market — you're not looking for a job, you're looking for a path to General Manager at one of the most dynamic Marriott properties in Texas

What You Can Look Forward To

• Benefits — starting day 1
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid parental leave
• DailyPay — get paid when you need it
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Unlimited employee referral bonuses
• Advanced scheduling with easy shift swapping via our app
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market