Assistant General Manager

Smoothie King (SKFI); Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free smoothies

Flexible schedules

Team-building events

Gym access

Job summary

Smoothie King is seeking a purpose-driven Assistant General Manager to lead store operations, build a motivated team, and ensure an extraordinary guest experience. You will balance strategic priorities with daily leadership, and grow alongside the brand’s mission to inspire healthy, active lifestyles.

As AGM, you will manage hiring, training, and performance, oversee compliance, and partner with the GM on local marketing and community outreach.

Qualifications

• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
• Ability to work hours needed to run the store, including days, evenings, weekends, and holidays.
• Knowledgeable of general POS functionality.
• Experience with OSHA, EEOC, and other federal and state laws and local statutes.
• ServSafe Certification.

Responsibilities

• Provide an exceptional guest experience throughout the visit.
• Lead and develop the store team to deliver a great guest experience and fulfill the mission to inspire healthy living.
• Ensure compliance with food safety guidelines and company standards.
• Assist the GM in developing local store marketing plans and community outreach.
• Collaborate with the GM to deliver quality smoothies and healthy products to the community.

Skills

Effective communication

Attention to detail

Independent work

Team leadership

Tools

Microsoft Word

Excel

POS systems

ServSafe Certification

OSHA/EEOC knowledge

Job description

If you're looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion! Whether it's your first job or your next career move, this is a place where your voice matters, your growth is supported, and your work has real impact. We are not just the original smoothie brand; we are on a mission to inspire people to live a healthy and active lifestyle, because we are a brand that truly cares. We care about our team, creating a positive, supportive place to work. We care about our guests, helping them live healthier, more active lives. And we care about our communities, blending goodness into everything we do. With over 1,200 stores and counting, our success starts with our team! That's why we focus on creating a workplace where people love to be; where teammates feel like family, and energy, fun, and positivity are part of the everyday culture. Join us and become a part of our winning recipe: Hire the best people, use the best ingredients, and blend with a purpose.

Overview

We are looking for a purpose-driven Assistant General Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.

• Assist the General Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with General Manager to address accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Assist the General Manager in developing local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Collaborate with the General Manager to deliver the best smoothies and healthy retail products to your community.

Responsibilities

• Provide an exceptional guest experience throughout our guest's visit.
• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• Maintain regular and punctual attendance.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
• The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential
• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference.
• Self-starter with ability to work independently
• Friendly attitude in the face of adversity.
• Attention to detail while working in fast-paced environment with multiple projects.
• Ability to work cross-functionally and to coordinate communication across diverse work groups.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Reliable transportation. Require to present a proof of car insurance if the AGM drives a vehicle for work.

Qualifications

• Basic knowledge of Microsoft Word and Excel.
• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Knowledgeable of general POS functionality.
• Experience with OSHA, EEOC, and other federal and state laws and local statutes.
• ServSafe Certification.

What We Offer

Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish.

• free smoothies
• flexible work schedules
• office lunches and parties
• monthly fitness challenges
• free gym access
• more fun activities to make Smoothie King a happy and healthy place to work

Our Mission

Inspire people to live a healthy and active lifestyle.

Our Vision

We make the world a better place by nourishing healthy habits.

We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our People Services Department at 214-935-8900 and direct assistance will be provided.