Assistant General Manager

Smoothie King (SKFI); Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free smoothies

Flexible schedules

Office lunches and parties

Monthly fitness challenges

Free gym access

Great benefits

Job summary

Smoothie King is seeking a purpose-driven Assistant General Manager to lead a store team and deliver an exceptional guest experience. You will focus on building a motivated team, improving operations, and maintaining brand standards across daily activities.

The role emphasizes leadership, customer service, and compliance with food safety guidelines, while collaborating with management on local marketing and community outreach.

Qualifications

• Basic knowledge of Microsoft Word and Excel required.
• Experience with POS systems and general store operations.
• Familiarity with OSHA/EEOC and local regulations preferred.
• ServSafe Certification is required or in process.

Responsibilities

• Provide an exceptional guest experience and uphold brand standards.
• Lead and develop the team to deliver high quality smoothies and service.
• Manage daily store operations, including scheduling and inventory.
• Ensure food safety guidelines are followed at all times.
• Collaborate with General Manager on marketing and community initiatives.
• Maintain store appearance and ensure cleanliness and safety.

Skills

MS Word

MS Excel

POS systems

Regulatory compliance

ServSafe Certification

Tools

OSHA awareness

EEOC experience

Job description

If you're looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion!

We're not just the pioneers of the nutritional smoothie; we're the champions of inspiring people to live a healthy and active lifestyle. With over 1300 stores and counting, we've grown to become the largest nutritional smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients, and blend with a purpose.

At Smoothie King, we're serious about our clean ingredients and passionate about our guests' health and wellness journeys—but that doesn't mean we don't know how to have a good time. Here, you'll find work that's equal parts challenging and rewarding, all within a culture that's as amazing as our smoothies. We're committed to continuous improvement, achieving our goals, and fostering a supportive and collaborative environment where every team member can thrive.

Overview

We are looking for a purpose-driven Assistant General Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.

• Assist the General Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.


• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.


• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with General Manager to address accordingly.


• Manage cash activities for the store (daily deposits, etc.).


• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.


• Own and promote brand standards in alignment with company vision.


• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.


• Drive implementation of company programs through action planning and inspiring team to meet operational standards.


• Assist the General Manager in developing local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.


• Collaborate with the General Manager to deliver the best smoothies and healthy retail products to your community.

Responsibilities

• Provide an exceptional guest experience throughout our guest's visit.


• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.


• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King.


• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.


• Maintain regular and punctual attendance.


• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done.


• The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential.


• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference.


• Self-starter with ability to work independently.


• Friendly attitude in the face of adversity.


• Attention to detail while working in fast-paced environment with multiple projects.


• Ability to work cross-functionally and to coordinate communication across diverse work groups.


• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.


• Reliable transportation. Require to present proof of car insurance if the AGM drives a vehicle for work.

Qualifications

• Basic knowledge of Microsoft Word and Excel.


• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.


• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.


• Knowledgeable of general POS functionality.


• Experience with OSHA, EEOC, and other federal and state laws and local statutes.


• ServSafe Certification.

What We Offer

Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work.

We are a proud equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at 214-935-8900 and direct assistance will be provided.